| Product Type | Service |
| Service Main Type | Technical |
| Service Sub Type | Electronic |
| Service Name | FastLane Standard Technology Support |
| Service Duration | 1 Year |
| Provided Support | Phone Support |
| Support Access | Electronic Only |
| Brand Name | Avaya |
| Manufacturer | Avaya, Inc |
| Manufacturer Part Number | GE6300AK0 |
| Manufacturer Website Address | http://www.avaya.com |
| Service Level Agreement (SLA) Type | FastLane Support |
| Delivery Method | Remote |
| Service Coverage | Avaya Contact Center Manager NCC System Express |
| Hardware Replacement Included | No |
| Contract Type | Technical Support Agreement |
| Service Availability | Business Hours (May Vary by Location) |
Avaya CCM NCC Sys ExpSupp-SLAK0 Technical Support Service
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Regular price
$1,899.35
Regular price
Sale price
$1,899.35
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MSRP: $2,168.88
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- 1-year service duration
- Phone-based technical support
- Electronic service; hardware parts not included
- TAA-compliant and based in the United States
- Part of Avaya’s FastLane Standard Technology Support
- Designed for Contact Center Manager NCC System Express environments
Shipping & Returns
Shipping & Returns
All our products can be shipped anywhere in the Continental United States.
Key Benefits
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- Ideal for organizations needing phone-based technical support without hardware coverage.
- Ensures TAA compliance for U.S. federal and enterprise standards.
- Integrates seamlessly with internal IT strategies or extended service plans.
Product Overview
The Avaya CCM NCC Sys ExpSupp-SLAK0 service offers technical phone-based support under the FastLane Standard Technology Support plan, designed for Avaya Contact Center Manager NCC System Express infrastructure. It provides 1-year coverage with electronic support only, excluding hardware replacements. Fully TAA-compliant and aligned with U.S. deployment standards, this support contract ensures responsive issue handling and expert access. It serves well in environments where hardware servicing is managed separately and stability depends on expert-assisted troubleshooting.
Specifications
Product Overview
Cloud Management & Licensing
| Cloud-Based Support Access | Yes |
| License Term | 1 Year |
| License Delivery Type | Electronic |
| Customer Portal Access | Included |
| Remote Diagnostic Tools | Included |
Advanced Security Features
| Secure Access Methods | Authentication Required for Support Access |
| Security Alignment | Designed to support compliant deployment environments |
Wireless Features
| Wi-Fi Support Included | Not Applicable |
Interfaces
| Supported Product Environment | Avaya Contact Center Infrastructure |
Compliance & Origin
| TAA Compliance | Yes |
| Country of Origin | United States |
| Deployment Compliance Standard | U.S. Federal Deployment |
Physical & Environmental
| Hardware Dependencies | Requires Separate Hardware Maintenance Agreement |
Additional Information
| Target Applications | Avaya Contact Center Manager NCC System Express |
| Primary Use Case | Stability through Technical Support |
| Support Scope | Software and Configuration Assistance |
| Support Access Limitations | Excludes On-site and Hardware Services |
