| Product Type | Service |
| Service Main Type | Technical |
| Service Sub Type | Electronic |
| Service Description | 24x7 |
| Service Name | Express Technology Support Base |
| Product Supported | Avaya Aura Contact Center (CCT) CC Device |
| Supported Device Quantity | Up to 100 devices |
| Delivery Method | Electronic |
| Availability | 24x7 |
| Power Requirements | |
| Weight | |
| Form Factor |
Avaya CCTCCDEV100 ExpBase-SLCDK Express Tech Support Service
Photo is for illustration purposes only. Actual product may be different.
Regular price
$69.35
Regular price
Sale price
$69.35
Unit price
per
MSRP: $79.20
Shipping calculated at checkout.
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- Supports up to 100 Avaya Aura CCT CC Devices
- 24x7 electronic technical support model
- Includes remote software updates
- Express Technology Support Base tier
- TAA-compliant and manufactured in the U.S.
Shipping & Returns
Shipping & Returns
All our products can be shipped anywhere in the Continental United States.
Key Benefits
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- Provides continuous 24x7 technical support, reducing downtime for mission-critical Avaya systems.
- Includes electronic software updates, ensuring systems stay current without physical intervention.
- Backed by Avaya and TAA-compliant, making it suitable for enterprise and government procurement requirements.
Product Overview
The Avaya CCTCCDEV100 ExpBase-SLCDK delivers a comprehensive Express Technology Support service package tailored for up to 100 Avaya Aura Contact Center (CCT) CC Devices. Designed for round-the-clock assistance, this technical support plan ensures businesses maintain operational uptime and mitigate disruption risks. This service provides 24x7 access and remote software updates, addressing key performance and compatibility needs.
With its electronic delivery model and TAA compliance, the plan is suitable for high-integrity environments including government use. Manufactured in the United States, this Base support option from Avaya ensures responsive, professional assistance and simplified upgrade paths, making it ideal for large-scale Avaya infrastructure deployments requiring consistent support and minimized downtime.
Specifications
Product Overview
Wireless Features
| Wi-Fi Support | |
| Wireless Frequencies |
Compliance & Origin
| Compliance Standards | TAA Compliant |
| TAA Compliance | Yes |
| Country of Origin | United States |
Advanced Security Features
| Secure Update Process | Yes |
| Data Privacy Compliance | Yes (Dependent on customer system setup) |
| Authentication Method | Managed by Avaya support protocols |
| Encryption Support | Yes (for remote access and updates) |
| Malware Protection Updates | When applicable |
| Access Logging | Available via Avaya support |
Interfaces
| Remote Support Interface | Internet-based |
| Service Access Method | Remote access |
| Supported Communication Platform | Avaya Aura Contact Center |
| Data Access Type | Secure remote connection |
Physical & Environmental
| Operating Temperature | |
| Storage Temperature | |
| Humidity Range | |
| Product Dimensions |
Cloud Management & Licensing
| Management Type | Remote technical support |
| Licensing Model | Subscription-based |
| License Term | 1 year base support |
| Cloud-Based Updates | Yes |
| Software Updates Included | Yes |
| Centralized Management Portal | Yes |
