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Avaya EHDSTDBYSVR ExpBase-SLCCM Support Service

VENDOR: AVAYA Mfg Part#: GE6300CCM
  • Avaya
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$4,452.94
$4,452.94
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MSRP: $5,084.88
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  • 24x7 availability for electronic technical support
  • Includes software updates and continuous web-based assistance
  • Designed for Avaya AACC Enhanced Standby Server
  • Electronic service delivery reduces deployment delays
  • TAA compliant; manufactured in the United States

Shipping & Returns

All our products can be shipped anywhere in the Continental United States.

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Key Benefits

Eye-Insights
  • Provides uninterrupted 24x7 technical and web support for mission-critical environments.
  • Specifically tailored for Avaya AACC Enhanced Standby Server, ensuring compatibility and optimized troubleshooting.
  • Backed by TAA compliance and domestic manufacturing, ideal for regulated industries and government procurement.

Product Overview

The Avaya EHDSTDBYSVR ExpBase-SLCCM Express Technology Support Base plan is a dedicated support service tailored for the Avaya AACC Enhanced Standby Server. This service offering includes round-the-clock (24x7) electronic technical support and continuous software update availability to help organizations maintain the stability and performance of their communications infrastructure. Designed for electronic delivery, the plan ensures prompt access to critical resources without delays related to physical shipment or deployment.

Ideal for businesses that rely heavily on uptime and operational continuity, the Express Technology Support plan includes key support benefits such as web-based assistance and access to the latest firmware and software enhancements. It helps IT teams stay ahead of potential infrastructure challenges by offering proactive servicing. With TAA compliance and country of origin in the United States, this service plan also fits into federal and enterprise procurement requirements.

Backed by Avaya's global support network, this service option is optimized for mission-critical environments employing Avaya Contact Center architectures. The robust services provided ensure maximum ROI by minimizing service interruptions and accelerating technical resolution processes.

Specifications

Product Overview
Product Type Service
Service Name Express Technology Support Base
Service Main Type Technical
Service Sub Type Electronic
Service Description 24x7
Manufacturer Avaya, Inc
Brand Name Avaya
Manufacturer Part Number GE6300CCM
Manufacturer Website Address http://www.avaya.com
Product Supported Avaya (AACC) Enhanced Standby Server

Wireless Features

Compliance & Origin
Country of Origin United States
TAA Compliance Yes

Advanced Security Features
Support for Mission-Critical Environments Yes
Proactive Issue Resolution Yes
Access to Firmware Enhancements Yes
Technical Escalation Processes Yes
Global Support Network Integration Yes
Infrastructure Continuity Optimization Yes
Eligibility for High Availability Infrastructure Yes
Real-Time Troubleshooting Support Yes

Interfaces
Delivery Method Electronic
Support Access Method Web-Based

Physical & Environmental

Cloud Management & Licensing
License Type Subscription
License Term Annual
License Delivery Electronic
Cloud Software Updates Included Yes
Cloud Remote Support Availability 24x7 Electronic Support

Additional Service Specifications
Intended For Avaya AACC Enhanced Standby Server Systems
Support Coverage Hours 24 Hours/Day, 7 Days/Week
Access to Knowledge Base Yes
Update Frequency As Updates Become Available
Support Delivery Platform Online Support Portal
Issue Resolution SLA Defined by Avaya Support Policy
Update Type Software and Firmware Updates