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Avaya Express Base NBD-SLEN9 Support for DL360G7 AAC Media

VENDOR: AVAYA Mfg Part#: GF6300EN9
  • Avaya
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$1,639.19
$1,639.19
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MSRP: $1,871.76
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  • Next Business Day (NBD) replacement and support coverage
  • Designed for DL360G7 AAC Media Servers in conferencing applications
  • TAA-compliant for public sector and U.S. government use
  • Based in the United States
  • Part of Avaya's Express Technology Support suite

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Key Benefits

Eye-Insights
  • Reduces system downtime with guaranteed next business day support for conferencing servers
  • Ensures compliance with government procurement standards due to TAA compliance
  • Optimized specifically for Avaya Aura Applications on DL360G7 AAC Media platforms, ensuring compatibility and streamlined service

Product Overview

The Avaya Express Base NBD-SLEN9 is a specialized support service designed for Aura Applications in conferencing deployments leveraging DL360G7 AAC Media Servers. This support package includes Next Business Day (NBD) hardware replacement and maintenance service, aimed at minimizing disruption in unified communications and conferencing ecosystems. Tailored for enterprise environments with demanding uptime requirements, this Avaya Express Technology Support plan ensures critical media processing functions remain reliable and quickly recoverable.

Ideal for UCC, mobility, and telecom environments, this service offering helps organizations proactively maintain their conferencing infrastructure. TAA compliance ensures suitability for U.S. federal government and public sector deployments. By leveraging this support solution, IT teams can streamline issue resolution procedures and reduce operational risk, especially in telecom-heavy or voice-record-dependent workflows.

Designed for deployment within the United States, this warranty and maintenance product aligns with Avaya's dedication to high standards of technical support and system integrity. This makes it an essential acquisition for organizations operating Avaya-based conferencing platforms seeking to maintain operational readiness and regulatory compliance.

Specifications

Product Overview
Type Hardware Support Service
Service Level Next Business Day (NBD) Replacement
Form Factor Supported Rack-mountable server (DL360G7)
Supported Platform Avaya Aura Applications
Target Environment Enterprise / Telecom / Conferencing
Use Case UCC, mobility, telecom, conferencing, media processing
Power Requirements
Weight

Wireless Features
Wi-Fi Support

Compliance & Origin
Country of Origin United States
TAA Compliance Yes
RoHS Compliance Yes
Environmental Certifications
REACH Compliance Yes
WEEE Compliance Yes
Certifications Avaya Approved Support Service

Advanced Security Features
Security Compliance Supports secure media handling per Avaya standards
Intrusion Detection/Prevention
Access Control Policies Defined by Avaya Aura system policies
Content/Traffic Filtering
Malware Protection
Encryption Support Dependent on supported Aura platform encryption standards

Interfaces
Supported Hardware HPE ProLiant DL360 G7 AAC Media Server
Interface Type
Media Processing Role AAC Media Support in Avaya Conferencing Solutions

Physical & Environmental
Dimensions (System Being Supported) 1U Rackmount (HPE DL360 G7)
Operating Temperature (System Being Supported) 10°C to 35°C (DL360 G7)
Operating Humidity (System Being Supported) 10% to 90% non-condensing (DL360 G7)

Cloud Management & Licensing
Included Support Services Hardware maintenance, NBD replacement, remote support
Management Interface Avaya Support Portal / Support Ticketing System
License Duration Annual Contract (subject to renewal)
License Type Commercial / Enterprise Use License
Remote Diagnostics Tools Included via Avaya Support
Software Updates Available with contract
Access to Avaya Knowledge Base Included
Response Time SLA Next Business Day hardware replacement