Product Type | Software Support Plan |
Service Line | EN5 |
Service Level | Express Base without Parts |
Target Applications | Avaya Aura Applications |
License Support | Conferencing R7.x Multimedia Licenses |
Intended Use | UCC/Mobility/Telecom Environments |
Hardware Included | No |
Bundled Software | None |
Form Factor | Digital License / Software Service |
Avaya Express Base Software Support, SLEN5, GE6300EN5

Key Benefits

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- - TAA compliance and U.S. origin make it ideal for government and enterprise procurements.
- - Provides proactive maintenance coverage for mission-critical Avaya conferencing deployments.
- - Optimized for software-driven environments needing scalable telecom support without hardware overhead.
Product Overview
The Avaya Express Base Software Support Plan (Product ID: GE6300EN5), part of Service Line Number EN5, delivers essential software maintenance for Avaya Aura Applications, targeting conferencing R7.x multimedia licenses. Manufactured in the United States with TAA compliance, it fits the needs of public and private sector organizations. Designed for UCC/Mobility/Telecom environments, it ensures application continuity, licensing integrity, and sustained performance, all without bundling hardware components.
Specifications
Product Overview
Cloud Management & Licensing
License Type | Subscription-Based Software Support |
License Duration | Annually Renewable |
License Delivery | Electronic via Support Portal |
Cloud Management Platform | Avaya Aura System Manager |
License Management Features | Activation, Tracking, Compliance |
Cloud Support Access | Yes, via Avaya Maintenance Portal |
License Portability | Subject to Avaya Licensing Policy |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
Trade Agreements Act (TAA) | Compliant |
Manufacturer | Avaya Blue |
Manufacturer Part Number | GE6300EN5 |
Wireless Features
Wi-Fi Required | No |
Remote Access | Supported via Internet/Portal |
Subscription & Renewal
Renewal Type | Annual Subscription |
Renewal Method | Automatic or Manual via Portal |
Grace Period | Based on Avaya Terms & Conditions |
Interfaces
User Interface | Avaya Support Portal |
API Access | Dependent on Avaya Aura Configuration |
Advanced Security Features
Security Maintenance | Includes Software Patches and Updates |
Access Control Tools | Support Access Authentication |
Support for Security Features | Supports Avaya Aura Security Functions |
Physical & Environmental
Weight | Not Applicable (Digital Product) |
Dimensions | Not Applicable (Digital Product) |
Power Requirements | Not Applicable (Digital Product) |
Operating Temperature Range | Not Applicable (Digital License) |
Non-Operating Temperature | Not Applicable |
Operating Humidity | Not Applicable |
Service Features
Support Coverage | Software Updates, Patches, Maintenance Fixes |
Response Time | Based on Service Level Agreement (SLA) |
Support Availability | 24x7 Online Access to Resources |
Upgrade Eligibility | Eligible for Minor and Major Software Releases |
Incident Management | Included via Avaya Support Portal |
Technical Support | Via Avaya Remote Support Services |