| Type | Technical Support Service Plan |
| Service Level | Express Plus with Onsite NBD (Next Business Day) |
| Supported Products | Avaya Aura Applications with S8800 Presence Server |
| Form Factor | Service Plan (Non-Physical) |
Avaya Express Plus OnSite NBD-SLEGZ Support Plan
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Regular price
$6,343.28
Regular price
Sale price
$6,343.28
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MSRP: $7,243.56
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- Next Business Day (NBD) on-site support for rapid issue resolution
- Designed for Avaya Aura Applications on S8800 Presence Server
- Manufactured in the United States for domestic compliance
- TAA-compliant, suitable for government and regulated industries
- Categorized under Unified Communications and Telecom service plans
Shipping & Returns
Shipping & Returns
All our products can be shipped anywhere in the Continental United States.
Key Benefits
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- Reduces downtime with guaranteed NBD on-site response for mission-critical systems
- Ensures compliance with TAA standards and U.S. manufacturing origin for regulated industries
- Integrates seamlessly with Avaya's enterprise UCC and mobility solutions portfolio
Product Overview
The Avaya Express Plus OnSite NBD-SLEGZ is a professional technical support service designed for maintaining Avaya Aura Applications with the S8800 Presence Server. Offering Next Business Day (NBD) on-site assistance, it ensures minimal downtime for critical systems. Fully TAA-compliant and manufactured in the United States, it meets federal standards. The plan integrates seamlessly into Avaya’s UCC/Mobility/Telecom infrastructure, making it ideal for enterprise and government environments. This service ensures agencies and organizations receive robust, geographically compliant support tailored to mission-critical communication needs.
Specifications
Product Overview
Compliance & Origin
| Country of Origin | United States |
| TAA Compliance | Yes |
| Federal IT Compliance | Meets Federal Procurement Standards |
| Certifications | TAA-Compliant Support Service |
| Government Use | Suitable for Federal and Public Sector Environments |
Physical & Environmental
| Physical Delivery | Electronic via Email or Customer Portal |
| Service Deployment Method | Onsite and Remote |
| Onsite Presence | Technician Dispatched for Onsite Support (NBD) |
Wireless Features
| Wireless Support | Not Applicable |
Cloud Management & Licensing
| Management Interface | Avaya Support Portal |
| Licensing Model | Subscription-based Service Agreement |
| Service Coverage | On-Site Hardware Support, Remote Software Diagnosis and Repair |
| Response Time | Next Business Day Onsite |
| Support Availability | 24x7 Remote Technical Support |
| Entitlement Features | Software Updates, Configuration Support, and Maintenance |
| Renewal Option | Yes |
| Software Support | Included |
| Hardware Replacement | Next Business Day Onsite |
| Remote Diagnostics | Included |
Interfaces
| Support Interface | Phone, Web Portal, Remote Access |
| Customer Portal Access | Yes |
| Remote Access Method | Secure Remote Assistance Tools |
Advanced Security Features
| Secure Support Channels | Yes – Encrypted and Authenticated |
| Service for Mission-Critical Applications | Yes |
| Support for Encrypted Systems | Yes |
| Change Management Support | Yes |
| Authorized Access Only | Yes |
Product Specifics
| Manufacturer | Avaya Blue |
| Product Name | Avaya Express Plus OnSite NBD-SLEGZ Support Plan |
| Manufacturer Part Number | GJ6300EGZ |
| Family | UCC/Mobility/Telecom |
| Category | Warranty/Maintenance |
| Taxonomy Category | Product Add-Ons > Maintenance Plans |
