COO | UNITED STATES |
TAA compliance | Yes |
Avaya Express Plus OnSite NBD-SLENA Support Service

Key Benefits

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- Ensures faster issue resolution with NBD onsite support for mission-critical communications.
- Provides TAA-compliant support, suitable for federal and enterprise procurement standards.
- Protects investment in Avaya infrastructure with certified, manufacturer-backed service.
Product Overview
The Avaya Express Plus OnSite NBD-SLENA support plan is designed to optimize performance and minimize downtime for enterprise environments utilizing Avaya Aura Applications, including conferencing solutions running on DL360G7 Server infrastructure. Backed by the recognized reliability of Avaya Blue, this Next Business Day (NBD) onsite support helps ensure rapid incident resolution and improved infrastructure uptime.
The service includes Avaya Express Technology Support with advanced diagnostics and responsive troubleshooting. It is TAA-compliant and manufactured in the United States, making it suitable for public sector deployments. Ideal for mobility, telecom, and unified communications platforms, the plan delivers reliable continuity and SLA adherence while reducing internal IT overhead.
As part of Avaya’s scalable maintenance solutions, this offering provides enhanced service levels under the “Plus” designation—ensuring mission-critical support and minimizing downtime-related operational risks.
Specifications