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Avaya Express Plus OnSite NBD-SLENV Support Service

VENDOR: AVAYA Mfg Part#: GJ6300ENV
  • Avaya
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$1,475.26
$1,475.26
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MSRP: $1,684.68
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  • 24x7 Next Business Day (NBD) on-site maintenance support
  • Covers Avaya Aura Applications including ASBCE R6.2 Core on Dell R210
  • Includes both electronic and physical support formats
  • Parts replacement included under service agreement
  • TAA compliant and serviced within the United States
  • Web-based troubleshooting and support access

Shipping & Returns

All our products can be shipped anywhere in the Continental United States.

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Key Benefits

Eye-Insights
  • Provides fast NBD on-site response for reduced downtime
  • Combines physical parts support with digital troubleshooting for comprehensive coverage
  • TAA compliance ensures applicability in government and regulated sectors

Product Overview

The Avaya Express Plus OnSite NBD-SLENV support service is a 24x7 next business day maintenance solution tailored for organizations using Avaya Aura Applications, including the ASBCE R6.2 Core on Dell R210 platforms. This service integrates electronic and physical support to ensure that mission-critical environments remain operational with minimal downtime. As part of the Express Technology Support Plus program, it features on-site service backed by NBD delivery.

This package includes parts replacement, web support, and expert technical assistance, delivering high service responsiveness. Its TAA compliance and support availability in the United States make it well suited for sensitive and regulated operations. Designed to reduce risk and enhance system uptime, this maintenance plan helps enterprises safeguard their Avaya infrastructure investments with dependable, responsive support.

Specifications

Product Overview
Product Type Service
Service Name Express Technology Support Plus
Service Main Type Maintenance
Service Sub Type Electronic and Physical
Service Description 24x7 Next Business Day
Service Location On-site
Service Characteristic Parts
Manufacturer Avaya, Inc
Brand Name Avaya
Manufacturer Part Number GJ6300ENV
Manufacturer Website Address http://www.avaya.com
Product Supported Avaya Aura Applications

Cloud Management & Licensing
Cloud Support Yes (Web-based Support Portal)
Software Licensing Included No additional licensing required

Advanced Security Features
Security Validation Tier Enterprise-Grade Support Service Compliance
Suitable for Regulated Industries Yes

Interfaces
Remote Support Access Type Web Support

Compliance & Origin
Country of Origin UNITED STATES
TAA Compliance Yes

Service Delivery Attributes
Response Time Next Business Day
Service Availability 24x7
Deployment Type On-site
Customer Type Enterprise/Business
Maintenance Method Parts Replacement, Remote Web Support, On-Site Technician
Support Plan Level Express Plus
Primary Platform Supported ASBCE R6.2 Core on Dell R210
Hardware Support Included Yes
Supported Environment Mission-Critical Systems
Downtime Reduction Objective High Uptime and Risk Mitigation
Coverage Area United States
Upgrade Path Upgradable to Advanced Support Plans
Subscription Term Annual (Varies by agreement)
Incident Tracking and Escalation Included
Contract Type Support & Maintenance Agreement
Physical Parts Logistics Next Business Day Delivery
Expert Assistance Included (Avaya Certified Technicians)
Service Response Channel Web Portal and Phone Support