Product Type | Service |
Service Name | Express Technology Support Plus |
Service Main Type | Maintenance |
Service Sub Type | Electronic and Physical |
Service Description | 24x7 Same Business Day |
Service Location | On-site |
Service Characteristic | Parts & Labor |
Product Supported | Avaya Aura Applications |
Form Factor | |
Weight | |
Power Requirements |
Avaya Express Plus OnSite SBD-SLENV Support Service

Key Benefits

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- Ideal for mission-critical environments requiring uninterrupted Avaya Aura system performance.
- Expedite system recovery with same-business-day on-site intervention, reducing operational downtime.
- TAA compliance and U.S.-based origin ensure compatibility with government and enterprise procurement standards.
Product Overview
The Avaya Express Plus OnSite SBD-SLENV service is a high-availability maintenance support package engineered to enhance performance continuity for Avaya Aura Applications. This service offers 24x7 access to technical support and on-site response with same-business-day resolution, making it ideal for organizations that depend on continuous operability of their voice and unified communications solutions. With both electronic and physical support options, this flexible service encompasses phone-based troubleshooting and on-site parts and labor support.
Specifically supporting ASBCE R6.2 on Dell R210 hardware, the package is TAA-compliant and made in the United States, ensuring both reliability and regulatory alignment. The Express Technology Support Plus designation offers high-touch engagement and significantly reduces potential system downtime—making it a smart investment for businesses requiring critical network availability and immediate intervention capabilities.
Specifications
Product Overview
Wireless Features
Wi-Fi Standards | |
Number of Antennas | |
Wireless Frequencies Supported |
Compliance & Origin
Country of Origin | UNITED STATES |
TAA Compliant | Yes |
RoHS Compliance | |
Certifications |
Advanced Security Features
Firewall Type | |
Intrusion Detection/Prevention (IDS/IPS) | |
Content Filtering | |
Malware Protection |
Interfaces
Interface Types | |
Number of Ports | |
Data Transfer Rate |
Physical & Environmental
Dimensions | |
Operating Temperature Range | |
Storage Temperature Range | |
Operating Humidity Range | |
Storage Humidity Range |
Cloud Management & Licensing
Cloud Management Portal | |
Licensing Included | |
Subscription Term Length | |
Remote Monitoring Capability |
Manufacturer & Support Details
Manufacturer | Avaya, Inc |
Brand Name | Avaya |
Manufacturer Website Address | http://www.avaya.com |
Provided Support | Phone Support |
Manufacturer Part Number | GK6300ENV |