Product Type | Service |
Manufacturer Part Number | GE6300EJ4 |
Manufacturer Website Address | http://www.avaya.com |
Product Supported | Avaya CallPilot |
Provided Support | Software Update |
Service Description | 24x7 |
Service Name | Express Technology Support Base |
Manufacturer | Avaya, Inc |
Brand Name | Avaya |
Service Main Type | Technical |
Service Sub Type | Electronic |
COO | UNITED STATES |
TAA compliance | Yes |
Avaya Express Tech Support Base Service SLNEJ4

Key Benefits

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- Ensures continuous operational efficiency for Avaya CallPilot installations with 24x7 access to expert support.
- Provides TAA compliance, making it suitable for use in government and compliance-sensitive environments.
- Focused support on software updates without unnecessary hardware add-ons, offering a cost-effective coverage option.
Product Overview
The Avaya Express Technology Support Base Service SLNEJ4 is a 24x7 electronic technical support plan designed for Avaya CallPilot environments. This TAA-compliant service provides continuous access to software updates and expert troubleshooting, helping ensure system stability and consistent communication operations. While hardware components are not included, this tier delivers valuable software-level support for organizations looking to minimize downtime and maintain high availability across their messaging platforms.
Specifications