Product Type | Service |
Service Main Type | Technical |
Service Sub Type | Electronic |
Service Name | Express Technology Support Base |
Service Description | 24x7 |
Provided Support | Web Support |
Product Supported | Avaya Aura Session Border Controller |
Brand Name | Avaya |
Manufacturer | Avaya, Inc |
Manufacturer Part Number | GE6300EGE |
Manufacturer Website Address | http://www.avaya.com |
Support Type | Express Technology Support Base |
Support Access | 24x7 Web-Based Technical Assistance |
Service Model | Single Session |
Avaya Express Technology Support Base for Aura SBC, GE6300EGE

Key Benefits

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- Provides continuous 24x7 technical web support for critical communication infrastructure.
- TAA compliance and U.S. origin ensure suitability for federal and high-security enterprise environments.
- Simplified provisioning via defined service line number (EGE) enhances asset tracking and management.
Product Overview
The Avaya Express Technology Support Base (GE6300EGE) is a comprehensive service offering tailored specifically for users of the Avaya Aura Session Border Controller. Operating on a 24x7 support model, this service provides continuous access to web-based technical assistance, ensuring minimal downtime and expert guidance. As a single-session model, it suits organizations needing focused, high-value support without complexity.
This electronic technical support package includes TAA compliance and originates from the United States, making it ideal for government or regulated sectors. Efficient provisioning through its defined service line number (EGE) adds value to enterprise system management.
Eliminating uncertainty in system upkeep, the Express Base Support helps IT teams achieve maximum availability and optimized system performance for Aura SBC deployments.
Specifications
Product Overview
Cloud Management & Licensing
Cloud-Based Management | Yes |
Licensing Model | Subscription - Annual |
Included Cloud Features | Web Portal Technical Support Access |
Compliance & Origin
Country of Origin (COO) | UNITED STATES |
TAA Compliance | Yes |
Advanced Security Features
Security Relevance | Designed for Avaya Aura SBC deployments to ensure optimal performance and security |
Content Filtering Support | Support includes troubleshooting security and compliance configurations |