Product Type | Service |
Manufacturer Part Number | GE6300883 |
Product Supported | Avaya CallPilot; SLN883 |
Service Name | Express Technology Support - Base |
Service Description | 24x7 |
Service Main Type | Technical |
Service Sub Type | Electronic |
Provided Support | Web Support |
Marketing Information | Express Support Services are Heritage NES Wholesale Maintenance services enabling partners to sell maintenance to customers without up front investment. Express is available for NES Voice, Data and Contact Centre solutions |
Form Factor | |
Weight | |
Power Requirements |
Avaya Express Technology Support Base Service SLN883

Key Benefits

AI-Powered Summaries from Online Customer Reviews
Eye-Insights™ are generated by proprietary AI that analyzes real online customer reviews to highlight top pros and key product features. While we aim for accuracy, insights are provided “as-is” and individual results may vary.
- Offers continuous 24x7 support, reducing system downtime and ensuring peace of mind.
- Ideal for partners or resellers looking to provide maintenance services with no upfront investment.
- Supports compliance and enterprise requirements with TAA certification and US-based manufacturing.
Product Overview
The Avaya Express Technology Support - Base Service SLN883 is a 24x7 electronic support service designed specifically for Avaya CallPilot systems. As part of the Express Support Services offering, it allows partners to deliver technical assistance without the need for upfront investment. This service is applicable to NES Voice, Data, and Contact Centre solutions.
Manufactured in the United States and TAA compliant, this base service provides continuous access to web-based support resources. It’s ideal for value-added resellers and integrators supporting legacy NES systems, helping IT teams minimize downtime and maintain infrastructure performance.
This support solution empowers organizations to enhance system reliability while meeting compliance needs without increasing operational burden.
Specifications
Product Overview
Wireless Features
Wi-Fi Standards | |
Number of Antennas | |
Wireless Frequency |
Compliance & Origin
Country of Origin | United States |
TAA Compliance | Yes |
Certifications | |
Regulatory Compliance |
Advanced Security Features
Firewall Type | |
Intrusion Detection/Prevention Systems | |
Content Filtering | |
Malware Protection |
Interfaces
Network Interface | |
Port Count | |
Data Transfer Rate |
Physical & Environmental
Dimensions | |
Operating Temperature | |
Storage Temperature | |
Operating Humidity | |
Storage Humidity |
Cloud Management & Licensing
Management Interface | Web-based support portal |
Licensing Model | Partner-accessible subscription service |
Included Cloud Features | 24x7 electronic ticketing, technical documentation, access to knowledge base |