| Product Type | Service |
| Service Main Type | Technical |
| Service Sub Type | Electronic |
| Service Name | Express Technology Support Base |
| Service Description | 24x7 |
| Provided Support | Phone Support |
| Product Supported | Avaya Aura Contact Center (AACC) |
| Form Factor | Electronic license |
| Power Requirements | |
| Weight |
Avaya SUPVR LIC-1 Express Support License for AACC

Key Benefits
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- Provides immediate, around-the-clock support access, reducing downtime and enhancing system reliability.
- Tailored for Avaya Aura Contact Center users, ensuring compatibility and optimal integration.
- TAA compliance and U.S. manufacturing make it suitable for government and enterprise procurement standards.
Product Overview
The Avaya SUPVR LIC-1 Express Technology Support License (GE6300CCL) provides 24x7 phone-based technical assistance for Avaya Aura Contact Center (AACC) environments. This base-level SLCCL license ensures continuous, accessible support critical to maintaining uptime and service performance. With electronic support delivery provided through Avaya's trusted infrastructure, it is a reliable solution for IT teams managing complex communication systems. Manufactured in the USA and TAA compliant, it meets enterprise-level procurement standards. Ideal for companies requiring dependable contact center supervision support, this license helps minimize downtime while maximizing service consistency.
Specifications
Product Overview
Wireless Features
| Wi-Fi Standards | |
| Antenna Configuration | |
| Wireless Frequencies |
Compliance & Origin
| Country of Origin | UNITED STATES |
| TAA Compliance | Yes |
| Certifications |
Advanced Security Features
| Malware Protection | |
| Content Filtering | |
| Firewall Features | |
| IDS/IPS |
Interfaces
| Network Interface | |
| Physical Ports | |
| Data Transfer Rate |
Physical & Environmental
| Dimensions | |
| Operating Temperature | |
| Storage Temperature | |
| Humidity Range |
Cloud Management & Licensing
| Management Interface | Avaya Support Portal |
| License Type | Base SLCCL License |
| License Delivery | Electronic |
| Service Availability | 24x7 Phone Support |
| Cloud-Based Features | Access to Avaya electronic support infrastructure |
| Subscription Term | Annual (varies by agreement) |
Additional Information
| Manufacturer | Avaya, Inc |
| Brand Name | Avaya |
| Manufacturer Part Number | GE6300CCL |
| Manufacturer Website Address | http://www.avaya.com |
| Service Category | Warranty/Maintenance |
| Family | UCC/Mobility/Telecom |
| Taxonomy Category | Product Add-Ons > Maintenance Plans |