CISCO 24x7x4 UCS SP Select 5108 AC2 Chassis Support

VENDOR: CISCO Mfg Part#: CON-OSPT-5108AC
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  • 24x7x4 on-site troubleshooting support for CISCO UCS SP Select 5108 AC2 Chassis
  • Includes support for 2208 IO modules
  • Service contract part number: CON-OSPT-5108AC
  • TAA compliant for government and enterprise use
  • Country of origin: United States

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Key Benefits

Eye-Insights
  • Provides rapid 4-hour on-site support—ideal for environments where uptime is critical.
  • Meets TAA compliance and originates in the U.S., suitable for regulated and federal sectors.
  • Specifically designed for the UCS SP Select 5108 AC2 Chassis, ensuring precise compatibility.

Product Overview

The CISCO 24x7x4OS UCS SP Select support service is tailored for organizations deploying the UCS SP Select 5108 AC2 Chassis with 2208 IO in high-availability environments. This service contract, identified by part number CON-OSPT-5108AC, offers around-the-clock, site-based troubleshooting with a 4-hour response window to address hardware failures and technical issues. It is designed to minimize operational disruption across enterprise and data center networks where uninterrupted service is essential.

Compliance with Trade Agreements Act (TAA) standards and origin in the United States further ensures the support service meets stringent government and enterprise requirements. This service is especially valuable to IT leaders who require both performance assurance and regulatory alignment.

With coverage through CISCO's advanced support infrastructure and global technical expertise, this offering enhances ROI by reducing unplanned downtime, securing productivity, and delivering timely maintenance response tailored to essential network infrastructure components.

Specifications

Product Overview

Service Type Hardware Support Service
Service Level 24x7x4 On-Site
Supported Product Cisco UCS SP Select 5108 AC2 Chassis with 2208 I/O Module
Service Duration Annual (1 Year)
Response Time 4 Hours On-Site
Form Factor Service-based
Service Availability 24x7 (24 hours/day, 7 days/week)
Product Type Maintenance and Support
Coverage Type Hardware Troubleshooting & Replacement
Target Applications Enterprise and Data Center Networking
Hardware Replacement Yes
On-Site Support Yes

Physical & Environmental

Chassis Compatibility Cisco UCS 5108 AC2
Included Modules Compatibility Cisco 2208XP I/O Module
Service Location On Customer Premises

Cloud Management & Licensing

Access to Cisco Support Portal Yes
License Type Service Contract
Contract Part Number CON-OSPT-5108AC
Renewability Yes, Annually Renewable
Included Features Cisco Smart Net Total Care Integration

Interfaces

Remote Diagnostics Included via Cisco TAC
Support Interface Cisco Technical Assistance Center (TAC)
Service Access Method Phone, Web, On-Site

Compliance & Origin

Country of Origin United States
TAA Compliance Yes
Government Eligibility Yes
Regulatory Compliance Meets U.S. Federal Requirements
Manufacturer Cisco Systems, Inc.

Advanced Security Features

Security Updates Delivery Continuous via Cisco TAC
Threat Incident Monitoring Available
Vulnerability Alerts Provided
Configuration Advice & Hardening Guidance Available through Cisco TAC
Patch Management Support Included