Service Type | Hardware Support Service |
Service Level | 24x7x4 On-Site |
Supported Product | Cisco UCS SP Select 5108 AC2 Chassis with 2208 I/O Module |
Service Duration | Annual (1 Year) |
Response Time | 4 Hours On-Site |
Form Factor | Service-based |
Service Availability | 24x7 (24 hours/day, 7 days/week) |
Product Type | Maintenance and Support |
Coverage Type | Hardware Troubleshooting & Replacement |
Target Applications | Enterprise and Data Center Networking |
Hardware Replacement | Yes |
On-Site Support | Yes |
CISCO 24x7x4 UCS SP Select 5108 AC2 Chassis Support


Key Benefits

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- Provides rapid 4-hour on-site support—ideal for environments where uptime is critical.
- Meets TAA compliance and originates in the U.S., suitable for regulated and federal sectors.
- Specifically designed for the UCS SP Select 5108 AC2 Chassis, ensuring precise compatibility.
Product Overview
The CISCO 24x7x4OS UCS SP Select support service is tailored for organizations deploying the UCS SP Select 5108 AC2 Chassis with 2208 IO in high-availability environments. This service contract, identified by part number CON-OSPT-5108AC, offers around-the-clock, site-based troubleshooting with a 4-hour response window to address hardware failures and technical issues. It is designed to minimize operational disruption across enterprise and data center networks where uninterrupted service is essential.
Compliance with Trade Agreements Act (TAA) standards and origin in the United States further ensures the support service meets stringent government and enterprise requirements. This service is especially valuable to IT leaders who require both performance assurance and regulatory alignment.
With coverage through CISCO's advanced support infrastructure and global technical expertise, this offering enhances ROI by reducing unplanned downtime, securing productivity, and delivering timely maintenance response tailored to essential network infrastructure components.
Specifications
Product Overview
Physical & Environmental
Chassis Compatibility | Cisco UCS 5108 AC2 |
Included Modules Compatibility | Cisco 2208XP I/O Module |
Service Location | On Customer Premises |
Cloud Management & Licensing
Access to Cisco Support Portal | Yes |
License Type | Service Contract |
Contract Part Number | CON-OSPT-5108AC |
Renewability | Yes, Annually Renewable |
Included Features | Cisco Smart Net Total Care Integration |
Interfaces
Remote Diagnostics | Included via Cisco TAC |
Support Interface | Cisco Technical Assistance Center (TAC) |
Service Access Method | Phone, Web, On-Site |
Compliance & Origin
Country of Origin | United States |
TAA Compliance | Yes |
Government Eligibility | Yes |
Regulatory Compliance | Meets U.S. Federal Requirements |
Manufacturer | Cisco Systems, Inc. |
Advanced Security Features
Security Updates Delivery | Continuous via Cisco TAC |
Threat Incident Monitoring | Available |
Vulnerability Alerts | Provided |
Configuration Advice & Hardening Guidance | Available through Cisco TAC |
Patch Management Support | Included |