Product Type | Technical Support Plan |
Applicable Device | Cisco Meraki MX85 Security Appliance |
Plan Duration | 3 Years |
Form Factor | Service Contract |
CISCO 3Y RMA ONLY 8X5XNBD Meraki MX85 Support Plan

Key Benefits

Eye-Insights™ by Eye-In Technologies
AI-Powered Summaries from Online Customer Reviews
AI-Powered Summaries from Online Customer Reviews
Eye-Insights™ are generated by proprietary AI that analyzes real online customer reviews to highlight top pros and key product features. While we aim for accuracy, insights are provided “as-is” and individual results may vary.
- - Ensures business continuity with timely next-business-day hardware replacements
- - Meets procurement requirements with TAA compliance and U.S. origin
- - Tailored specifically for the Meraki MX85 and CNSEC Series, ensuring compatibility and efficient service
Product Overview
The CISCO 3Y RMA ONLY 8X5XNBD support package is a 3-year technical service plan designed for the Meraki MX85 Router/Security Appliance. It includes next-business-day hardware replacement and technical support during business hours (8x5), offering an efficient solution for uptime and reliability. As a TAA-compliant product originating in the United States, it’s appropriate for federal and government applications. This plan helps reduce downtime and ensures continuity for users of Cisco’s CNSEC Series.
Specifications
Product Overview
Compliance & Origin
Country of Origin | United States |
TAA Compliance | Yes |
Compliance Standards | Federal Acquisition Regulation (FAR) TAA Compliant |
Advanced Security Features
Applicable for Security Appliance with Features | Firewall, VPN, IDS/IPS, Content Filtering |
Intrusion Detection and Prevention (IDS/IPS) | Supported on MX85 |
Malware Protection | Supported with Advanced Security License |
Content Filtering | Yes, Category-Based via Meraki Dashboard |
VPN Capabilities | Site-to-Site VPN, Client VPN (via MX85) |
Interfaces
Device Supported Interfaces | RJ-45, SFP (on Meraki MX85) |
Max Supported WAN Ports | 2 x GbE WAN (on Meraki MX85) |
Max Supported LAN Ports | 12 x GbE (including 2 x SFP, on Meraki MX85) |
Service Details
Service & Support Type | Network Services / Support |
Service Included | Technical support |
Hardware Replacement | Next Business Day (NBD) |
Service Coverage Hours | 8 x 5 (Business Hours) |
Support Delivery Method | Return Material Authorization (RMA) |
Coverage Details | 8 hours a day, 5 days a week (8x5) |
Included Services | Technical Assistance and Advanced Hardware Replacement |
Eligible Hardware | Meraki MX85 Hardware Appliance |
Support Method | Email, Phone, Web Portal Access (During Business Hours) |
Cloud Management & Licensing
Cloud Platform Integration | Cisco Meraki Dashboard Compatible |
Licensing Type | Subscription-Based Licensing |
License Term | 3 Years |
Management Interface | Web-Based (Meraki Dashboard) |
Remote Monitoring | Yes, Via Meraki Dashboard |
Multi-Site Management | Yes |
Physical & Environmental
Service Form | Digital Delivery via Dashboard and Support Channels |
Service Activation Timeframe | Upon Purchase and Registration of License |
Wireless Features
Wireless Capabilities | Not Applicable (MX85 is a wired security appliance) |