Service Type | Smart Net Total Care (SNTC) |
Service Level | 8x5xNext Business Day (NBD) |
Support Duration | 3 Years |
Supported Device | Cisco Catalyst 9300 48-Port (12 mGig 2.5Gbps) |
Form Factor | Service/Support Contract |
Hardware Replacement | Next Business Day |
Technical Support Availability | 8 Hours per Day, 5 Days a Week |
Service Coverage | Hardware and Software Support |
Proactive Support | Yes, through Smart Net Total Care portal |
Service Subcategory | Maintenance & Support for Switching Hardware |
Cisco 3YR SNTC 8X5XNBD Catalyst 9300 48-Port 12 mGig 2.5Gbps Support



Key Benefits

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- Ensures minimal downtime with next-business-day replacement for qualifying issues.
- TAA compliance enables deployment in regulated industries or government sectors.
- Tailored support for high-capacity Cisco Catalyst 9300 multigig switch environments.
Product Overview
The Cisco 3-Year Smart Net Total Care (SNTC) 8x5xNBD support contract is designed for the Catalyst 9300 48-Port switch with 12 multigigabit (mGig) 2.5Gbps ports. It delivers next-business-day hardware replacement and technical assistance coverage during standard business hours. With Trade Agreements Act (TAA) compliance, this service is suitable for regulated environments and provides access to Cisco’s expert support and proactive management tools—helping ensure reliable and optimal network uptime.
Specifications
Product Overview
Cloud Management & Licensing
Management Tools Access | Cisco Smart Net Total Care Portal |
License Type | Subscription (Service Contract) |
License Term | 3 Years |
Included Cloud Features | Inventory Management, Contract Management, Alerting |
Device Registration Requirement | Yes, through Cisco Smart Net Total Care Portal |
Advanced Security Features
Security Advisory Notifications | Yes, via Cisco Support Alerts |
Vulnerability Management | Access to Cisco PSIRT notifications |
Software Updates | Yes, including security patches and updates |
Access to Cisco TAC | Yes, Technical Assistance Center (TAC) |
Malware Protection Support | Yes, if supported by underlying hardware |
Interfaces
Supported Switch Interface Count | 48 Ports Total |
Multigigabit Ports | 12 x 2.5Gbps mGig |
Compliance & Origin
Trade Agreements Act (TAA) Compliant | Yes |
Country of Origin | United States |
RoHS Compliance | Yes |
Environmental Compliance | Yes, per EU Directive 2011/65/EU |
Regulatory Approvals | CE Mark, FCC, UL, CSA, VCCI, BSMI |
Physical & Environmental
Compatible Equipment Dimensions | 1.73 x 17.5 x 17.5 in (H x W x D) for Catalyst 9300 |
Supported Operating Temperature | 32°F to 113°F (0°C to 45°C) |
Supported Storage Temperature | -40°F to 158°F (-40°C to 70°C) |
Supported Operating Humidity | 5% to 95% non-condensing |
MTBF of Compatible Device | Over 1,000,000 hours (Catalyst 9300 series) |
Power Requirements of Compatible Device | AC 100-240V (for Catalyst 9300 switch) |