Cisco 3YR SNTC 8X5XNBD Catalyst IE3300 Rugged Series Support

VENDOR: CISCO Mfg Part#: CON-3SNT-IE33008E
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MSRP: $1,189.37
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  • Three-year Smart Net Total Care (SNTC) service coverage
  • 8x5 technical support availability with Next Business Day hardware replacement
  • Supports Catalyst IE3300 Rugged Series Modular Systems
  • TAA compliant for regulated industry use
  • Manufactured in the United States
  • Designed for high-reliability industrial environments

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Key Benefits

Eye-Insights
  • Continuous next-business-day replacement ensures minimal hardware downtime for critical industrial systems.
  • TAA-compliant and U.S.-origin service aligns with government procurement regulations.
  • Three-year contract provides predictable support costs for better financial planning.

Product Overview

The Cisco 3YR SNTC 8X5XNBD contract (CON-3SNT-IE33008E) provides high-availability support for Catalyst IE3300 Rugged Series Modular Systems. With next-business-day hardware replacement and 8x5 technical assistance over a three-year term, it ensures reduced downtime and improved operational reliability. This TAA-compliant U.S.-origin service package is ideal for demanding industrial or government environments that require fast resolution and high service levels.

Specifications

Product Overview

Service Name 3YR SNTC 8X5XNBD Catalyst IE3300 Rugged Series Support
Service Type Smart Net Total Care (SNTC)
Service Duration 3 Years
Service Availability 8x5
Hardware Replacement Next Business Day
Product Supported Cisco Catalyst IE3300 Rugged Series
Form Factor Service Contract

Physical & Environmental

Service Activation Timeframe Upon Cisco system registration

Cloud Management & Licensing

Cisco Smart Net Total Care Portal Access Included
Management Interface Cisco Support Website
Software Updates Included during contract term
OS/Software Maintenance Yes
License Type Subscription-based support

Additional Service Features

Return Material Authorization (RMA) Next Business Day
Access to Cisco Technical Assistance Center (TAC) Yes
Multivendor Support Integration Cisco device support only
24x7 Online Support Tools Yes
Online Resource Access Cisco.com tools and resources
Smart Capabilities Yes, with Cisco smart-enabled devices
Device Diagnostic Tools Available
Knowledge Base Access Unlimited
Software Bug Fixes Included
Notifications and Reporting Automated alerts and reports
Service Coverage Area US Domestic Service
Hardware Serial Number Required Yes
Contract Renewability Renewable upon expiration
Service SKU CON-3SNT-IE33008E
Contract Management Tool Cisco Smart Services Portal

Interfaces

Support Channels Phone, Web
Remote Diagnostics Yes

Compliance & Origin

TAA Compliant Yes
Country of Origin United States

Advanced Security Features

Security Advisory Notifications Yes
Vulnerability Alerts and Remediation Yes
Proactive Diagnostics Yes
Inventory and Contract Management Tools Yes