Service Name | 3YR SNTC 8X5XNBD Catalyst IE3300 Rugged Series Support |
Service Type | Smart Net Total Care (SNTC) |
Service Duration | 3 Years |
Service Availability | 8x5 |
Hardware Replacement | Next Business Day |
Product Supported | Cisco Catalyst IE3300 Rugged Series |
Form Factor | Service Contract |
Cisco 3YR SNTC 8X5XNBD Catalyst IE3300 Rugged Series Support


Key Benefits

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- Continuous next-business-day replacement ensures minimal hardware downtime for critical industrial systems.
- TAA-compliant and U.S.-origin service aligns with government procurement regulations.
- Three-year contract provides predictable support costs for better financial planning.
Product Overview
The Cisco 3YR SNTC 8X5XNBD contract (CON-3SNT-IE33008E) provides high-availability support for Catalyst IE3300 Rugged Series Modular Systems. With next-business-day hardware replacement and 8x5 technical assistance over a three-year term, it ensures reduced downtime and improved operational reliability. This TAA-compliant U.S.-origin service package is ideal for demanding industrial or government environments that require fast resolution and high service levels.
Specifications
Product Overview
Physical & Environmental
Service Activation Timeframe | Upon Cisco system registration |
Cloud Management & Licensing
Cisco Smart Net Total Care Portal Access | Included |
Management Interface | Cisco Support Website |
Software Updates | Included during contract term |
OS/Software Maintenance | Yes |
License Type | Subscription-based support |
Additional Service Features
Return Material Authorization (RMA) | Next Business Day |
Access to Cisco Technical Assistance Center (TAC) | Yes |
Multivendor Support Integration | Cisco device support only |
24x7 Online Support Tools | Yes |
Online Resource Access | Cisco.com tools and resources |
Smart Capabilities | Yes, with Cisco smart-enabled devices |
Device Diagnostic Tools | Available |
Knowledge Base Access | Unlimited |
Software Bug Fixes | Included |
Notifications and Reporting | Automated alerts and reports |
Service Coverage Area | US Domestic Service |
Hardware Serial Number Required | Yes |
Contract Renewability | Renewable upon expiration |
Service SKU | CON-3SNT-IE33008E |
Contract Management Tool | Cisco Smart Services Portal |
Interfaces
Support Channels | Phone, Web |
Remote Diagnostics | Yes |
Compliance & Origin
TAA Compliant | Yes |
Country of Origin | United States |
Advanced Security Features
Security Advisory Notifications | Yes |
Vulnerability Alerts and Remediation | Yes |
Proactive Diagnostics | Yes |
Inventory and Contract Management Tools | Yes |