Service Type | Cisco Smart Net Total Care (SNTC) |
Service Duration | 3 Years |
Service Availability | 8x5 (8 hours a day, 5 days a week) |
Service Response Time | Next Business Day (NBD) |
Supported Product | Cisco Catalyst 9200L 48-Port Data Only Switch with 4 x 1G Uplinks |
Product Type | Maintenance and Support Service |
Service Coverage | Hardware Replacement and Technical Support |
Support Method | Remote and On-site Hardware Replacement |
Subcategory | Network Maintenance/Support |
Contract Type | SmartNet Support Agreement |
CISCO 3YR SNTC 8x5xNBD for Catalyst 9200L 48-Port Data, 4x1G



Key Benefits

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- Ensures fast turnaround with next-business-day hardware replacement for minimal downtime.
- TAA compliance and US origin make it suitable for regulated and federal environments.
- Seamless compatibility with Catalyst 9200L 48-Port Data switch enhances operational stability.
Product Overview
The Cisco 3-Year SNTC 8x5xNBD service offers a comprehensive maintenance package for the Catalyst 9200L 48-Port Data Only switch with 4 x 1G uplinks. This plan ensures next-business-day hardware replacement and 8-hour business day support, helping maintain high availability in enterprise networks. With TAA compliance and U.S. origin, it suits federal and secure environments.
While specific hardware functionalities are not detailed, this support contract reduces downtime and aligns with Cisco's Smart Net Total Care initiative for streamlined service and operational continuity. A sound investment for IT teams prioritizing stable, responsive infrastructure support.
Specifications
Product Overview
Cloud Management & Licensing
Cisco Smart Services Access | Yes |
Smart Net Total Care Portal Integration | Yes |
Management Platform | Cisco DNA Center compatible (hardware dependent) |
License Type Included | Support Contract (hardware license not included) |
Covered Features | Device diagnostics, alerts, inventory and contract management |
Service Tools Included | Cisco TAC access, RMA handling, alerts and updates |
Automation & Reporting Tools | Yes (via Smart Net portal) |
Smart Call Home Support | Yes |
Advanced Security Features
Access to Security Advisories | Yes (via Cisco support) |
Covered Product Advanced Security Capabilities | Dependent on Catalyst 9200L hardware features |
Firmware & Software Updates | Yes, during support term |
Wireless Features
Wireless Support | No (Data-only switch not equipped with Wi-Fi capabilities) |
Interfaces
Supported Device Port Count | 48 Data Ports, 4 x 1G Uplink Ports |
Switch Model Interface Type | Gigabit Ethernet |
Uplink Port Speed | 1 Gbps |
Compliance & Origin
Country of Origin | UNITED STATES |
TAA Compliance | Yes |
Service Coverage Area | Global (region specific availability may apply) |
Contract Manufacturer Code | CON-3SNT-C920048G |
Manufacturer | Cisco |
Physical & Environmental
Hardware Supported Form Factor | Rack-mountable (Catalyst 9200L Series) |
Operating Environment Requirements | Defined by Catalyst 9200L switch specifications |
Dimensions of Covered Device | Width: 17.5 in, Depth: 11.3 in, Height: 1.73 in |
Weight of Covered Device | Approx. 9.33 lbs (Catalyst 9200L-48T-4G model) |
Input Power Requirements | 100 to 240 VAC, 50 to 60 Hz (switch dependent) |