Product Type | Technical Support Service Contract |
Service Name | Smart Net Total Care (SNTC) |
Supported Device Model | CBS250 Smart 8-port GE Switch |
Service Duration | 3 Years |
Form Factor | Subscription License |
CISCO 3YR SNTC 8X5XNBD for CBS250 Smart 8-port GE Switch


Key Benefits

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- Offers responsive, next business day hardware support to minimize downtime.
- Provides TAA compliance and US sourcing for organizations with strict procurement policies.
- Tailored for the CBS200 Series, ensuring compatibility and service consistency.
Product Overview
The CISCO 3YR SNTC 8X5XNBD service contract (part number CON-3SNT-CBS02508) offers premium technical support for CBS200 Series switches, including the CBS250 Smart 8-port GE model. With 8x5 coverage and next business day (NBD) response times, it's an ideal solution for companies seeking fast but cost-effective service. Backed by Cisco's Smart Net Total Care, it provides proactive diagnostics, hardware replacement, and software updates, all in compliance with TAA regulations. Sourced in the United States, it is especially appropriate for government or sensitive environments requiring documented origin and robustness.
Specifications
Product Overview
Cloud Management & Licensing
Management Platform | Cisco Smart Net Total Care Portal |
Cloud Access | Included with service |
Licensing Type | Term-based (3 years) |
Service Delivery Method | On-site hardware replacement, online support |
Software Updates Included | Yes |
Proactive Diagnostics | Yes |
RMA Handling | Advance Replacement |
Physical & Environmental
Deployment Environment | Commercial / Government Networking |
Service & Support Details
Service Included | Technical support |
Service Availability | 8 hours per day, 5 days a week (8x5) |
Response Time | Next Business Day (NBD) |
Hardware Replacement | Yes |
Software Support | Yes |
Access Method | Web, phone, and email |
Support Level | Enterprise-grade support |
Contract Type | SNTC (Smart Net Total Care) |
Part Number | CON-3SNT-CBS02508 |
Manufacturer | Cisco |
Service Category | Network Maintenance & Support |
Service Subcategory | Hardware & Software Support |
Compatible With | Cisco Business CBS250-8T-E-2G and similar 8-port Smart GE switches |
Included Features | Cisco Smart Assist, RMA, software/firmware upgrades |
Support Portal Access | Cisco SNTC Web Portal |
Contract Start Date | Date of device registration |
Contract Activation Method | Via Cisco support portal using PID |
Interfaces
Supported Network Device Series | Cisco Business 200 Series (CBS200) |
Advanced Security Features
Security Advisory Notifications | Included |
Access to Cisco TAC (Technical Assistance Center) | Yes |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
RoHS Compliance | Yes |