Product Type | Smart Net Total Care (SNTC) Support Service |
Covered Device | Cisco Business CBS350-8FP-2G Managed Switch |
Service Duration | 3 Years |
Service Coverage | 8x5xNBD (Next Business Day hardware replacement) |
Form Factor of Covered Device | Desktop or Rack-Mountable |
Power Requirements of Covered Device | AC 100–240V, 50–60 Hz |
Weight of Covered Device | 1.26 kg (2.78 lb) |
Cisco 3YR SNTC 8x5XNBD for CBS350 8-Port GE Full PoE 2x1G


Key Benefits

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- Minimize network downtime with next-business-day hardware replacement included in the Cisco 3YR SNTC plan
- Comprehensive technical support through Cisco's TAC ensures high service availability for CBS350 infrastructure
- TAA compliance and U.S. manufacture make it suitable for government and regulated industry deployments
Product Overview
The Cisco 3YR SNTC 8x5XNBD is a Smart Net Total Care support contract designed for the CBS350 series managed switches. It covers the 8-port GE model with Full PoE and 2x1G uplinks. This agreement provides next-business-day hardware replacement, 8x5 technical support access, and includes technical guidance through Cisco's Technical Assistance Center (TAC). With TAA compliance and U.S. origin, it's also suitable for regulated markets. This service helps reduce network downtime and maximizes switch uptime and ROI.
Specifications
Product Overview
Wireless Features
Wireless Capabilities |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
Certifications | UL, CSA, CE, FCC Part15 Class A |
RoHS Compliance | Yes |
REACH Compliance | Yes |
WEEE Compliance | Yes |
Advanced Security Features
Access Control Features | 802.1X, Port Security, DHCP Snooping |
DoS Attack Prevention | Yes |
Dynamic ARP Inspection | Yes |
IP-MAC Port Binding | Yes |
Storm Control | Broadcast, Multicast, and Unknown Unicast |
Traffic Segmentation | VLAN Support (up to 256 VLANs) |
Interfaces
Total Number of Ports on Covered Device | 10 |
Number of Gigabit Ethernet Ports | 8 x 10/100/1000 Mbps PoE+ Ports |
Number of Uplink Ports | 2 x 1 Gigabit SFP Combo Ports |
PoE Support | Yes |
PoE Standard | IEEE 802.3af, 802.3at (PoE+) |
PoE Power Budget | 120W |
Packet Forwarding Rate | 14.88 Mpps |
Switching Capacity | 20 Gbps |
Physical & Environmental
Dimensions of Covered Device (W x D x H) | 279.4 x 170.2 x 44.45 mm (11.0 x 6.7 x 1.75 in.) |
Operating Temperature | 0°C to 50°C (32°F to 122°F) |
Storage Temperature | -20°C to 70°C (-4°F to 158°F) |
Operating Humidity | 10% to 90%, non-condensing |
Storage Humidity | 10% to 90%, non-condensing |
Cooling | Fanless (silent operation) |
Cloud Management & Licensing
Management Platform | Cisco Business Dashboard, Web UI, CLI, SNMP |
Cloud Managed | No |
Included Licensing | Not required for hardware. Support covered under SNTC. |
TAC Access | Yes – Cisco Technical Assistance Center Support Included |
Software Updates | Included during contract term |
RMA Service Level | Next Business Day Hardware Replacement |