Service Type | Smart Net Total Care (SNTC) |
Service Level | 8x5xNBD (Next Business Day) |
Service Duration | 3 Years |
Supported Product | Cisco CBS350 8-Port Managed Gigabit Ethernet Switch |
Switch Features | Dual 1G connectivity, External Power Supply |
Form Factor | Desktop / Rack-Mountable (for CBS350) |
Weight | 1.29 kg (CBS350 switch) |
Power Supply Type | External Power Adapter (CBS350 switch) |
Power Consumption | 8.04W max (CBS350 switch) |
Cisco 3YR SNTC 8x5xNBD for CBS350 Managed 8-Port GE, Ext PS, 2x1G C



Key Benefits

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- Provides critical 3-year hardware support with NBD replacement to maximize network uptime.
- TAA compliance ensures suitability for federal and public sector procurement.
- Offers predictable maintenance planning and access to Cisco’s expert technical assistance.
Product Overview
The Cisco 3-Year Smart Net Total Care (SNTC) 8x5xNBD support contract—part number CON-3SNT-CBS35EGA—is designed for organizations that depend on Cisco’s CBS350 Managed 8-Port Gigabit Ethernet switch with external power supply and dual 1G connectivity. This service provides access to Cisco’s technical support during business hours (8x5) with Next Business Day (NBD) hardware replacement, minimizing downtime and maintaining network dependability.
This offering is TAA compliant and manufactured in the United States, meeting procurement standards for government and enterprises. With expert troubleshooting, software updates, and prompt hardware replacement, this support plan helps reduce operational risk and strengthens IT continuity.
Ideal for businesses requiring a predictable SLA and assured support window, the 3YR SNTC for the CBS350 ensures your infrastructure remains secure and optimally maintained. It fits smoothly into lifecycle management strategies, allowing IT teams to focus more on innovation and less on emergency maintenance.
Specifications
Product Overview
Wireless Features
Compliance & Origin
Country of Origin | United States |
TAA Compliance | Yes |
Certifications | UL (USA), CSA (Canada), CE Mark, FCC Class A, RoHS |
EMC Standards | EN55032, EN55035, EN61000-3-2, EN61000-3-3 |
Safety Compliance | UL 60950-1, IEC 60950-1 |
Advanced Security Features
Access Control Lists (ACLs) | Supported |
IEEE 802.1X Authentication | Yes |
DHCP Snooping | Yes |
Static MAC/IP Binding | Yes |
Port Security | Yes |
DoS Protection | Yes |
Storm Control | Yes |
Loop Detection | Yes |
Interfaces
Total Ethernet Ports | 8 x Gigabit Ethernet ports |
Combo Uplink Ports | 2 x 1G SFP combo uplink ports |
Interface Type | RJ-45, SFP |
Network Standards | IEEE 802.3, 802.3u, 802.3ab, 802.3z, 802.1Q, 802.1D |
Backplane Bandwidth | 20 Gbps |
Forwarding Capacity | 14.88 Mpps |
Physical & Environmental
Dimensions (W x D x H) | 279 x 170 x 44 mm |
Operating Temperature | 0°C to 50°C (32°F to 122°F) |
Storage Temperature | -20°C to 70°C (-4°F to 158°F) |
Operating Humidity | 10% to 90% (non-condensing) |
Storage Humidity | 10% to 95% (non-condensing) |
MTBF | 1,747,910 hours |
Acoustic Noise Level | Fanless, 0 dB |
Cooling Type | Passive cooling (fanless) |
Cloud Management & Licensing
Cloud Management | Cisco Business Dashboard and Cisco FindIT |
Management Interfaces | Web GUI, CLI, SNMPv1/v2c/v3, RMON |
Software Updates | Included for duration of support contract |
Hardware Replacement | Next Business Day (NBD) |
License Term | 3 Years |