Cisco 3YR SNTC 8X5XNBD Support for CBS250-48 Switch

VENDOR: CISCO Mfg Part#: CON-3SNT-CBS25048
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  • 3-year service coverage with 8x5 support availability
  • Next Business Day (NBD) hardware replacement
  • Designed for CBS200 series including CBS250 48-port models
  • TAA compliant; suitable for government and regulated environments
  • Service delivered from the United States
  • Categorized under Network Services / Support

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Key Benefits

Eye-Insights
  • Ensures service continuity with next-business-day part replacement for mission-critical switches.
  • 8x5 technical support minimizes operational downtime and boosts IT efficiency.
  • Tailored for CBS250 48-port switch deployments, ensuring compatibility and simplified contract management.

Product Overview

The Cisco 3-Year SNTC 8x5xNBD support service, part number CON-3SNT-CBS25048, is designed specifically for the CBS250 Series Smart Switches, including 48-port Gigabit Ethernet models with PoE and 4x1G SFP uplinks. This service contract provides comprehensive technical support during 8x5 business hours and guarantees next-business-day (NBD) replacement. Tailored for the CBS200 Series and featuring TAA compliance, the agreement supports secure environments where regulatory standards are essential. Delivered from the United States, this service ensures reliable network performance backed by Cisco’s enterprise support infrastructure. Ideal for organizations maximizing ROI on IT infrastructure, it supports rapid fault resolution and reduced service disruption at the edge and access levels of the network stack.

Specifications

Product Overview

Product Type Network Service and Support Contract
Service Name 3-Year SNTC 8x5xNBD for CBS250-48 Switch
Target Devices Cisco CBS250 Series Smart Switches (48-port models)
Contract Duration 3 Years
Service Availability 8x5 (8 hours a day, 5 days a week)
Service Coverage Next Business Day Hardware Replacement
Service Category Cisco Smart Net Total Care (SNTC)
Delivery Method Onsite Replacement / Remote Technical Support

Physical & Environmental

Applicable Equipment Form Factor Rack-mountable Smart Switches (CBS250-48)

Cloud Management & Licensing

License Type Cisco Smart Net Total Care (SNTC)
Cloud Management Tool Cisco Business Dashboard / Cisco Smart Net Portal
License Term 3 Years
License Coverage Hardware and Software Support for CBS250 Series Switches
License Mode Subscription (Service Contract)
Included Updates Access to OS software patches and bug fixes
Technical Support Access Cisco Technical Assistance Center (TAC)

Additional Features

Hardware Replacement Policy Advance hardware replacement next business day (NBD)
Global Service Eligibility Region-specific—this SKU applies to US region
Associated Product Family CBS200 Smart Switch Series
End User Tools Access to Cisco's online tools and resources
Fault Diagnosis Remote troubleshooting and diagnostics included
Service SKU CON-3SNT-CBS25048
Service Type Maintenance and Technical Support Service
Support Platform Physical and Smart Managed Switches
Customer Access Web Portal, TAC Phone Support

Interfaces

Supported Network Device Connectivity LAN (Layer 2) Smart Switches
Supported Switch Interfaces 48 x Gigabit Ethernet + 4 x 1G SFP uplinks

Compliance & Origin

Country of Origin United States
TAA Compliant Yes
RoHS Compliance Yes
General Compliance Standards Cisco Compliance Model Applicable to CBS250 Series

Advanced Security Features

Security Support Support for access layer security features via switch OS
Security Advisory Notification Included under Smart Net Total Care
Software Compliance Tools Cisco Smart Licensing Support