Product Type | Network Service and Support Contract |
Service Name | 3-Year SNTC 8x5xNBD for CBS250-48 Switch |
Target Devices | Cisco CBS250 Series Smart Switches (48-port models) |
Contract Duration | 3 Years |
Service Availability | 8x5 (8 hours a day, 5 days a week) |
Service Coverage | Next Business Day Hardware Replacement |
Service Category | Cisco Smart Net Total Care (SNTC) |
Delivery Method | Onsite Replacement / Remote Technical Support |
Cisco 3YR SNTC 8X5XNBD Support for CBS250-48 Switch


Key Benefits

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- Ensures service continuity with next-business-day part replacement for mission-critical switches.
- 8x5 technical support minimizes operational downtime and boosts IT efficiency.
- Tailored for CBS250 48-port switch deployments, ensuring compatibility and simplified contract management.
Product Overview
The Cisco 3-Year SNTC 8x5xNBD support service, part number CON-3SNT-CBS25048, is designed specifically for the CBS250 Series Smart Switches, including 48-port Gigabit Ethernet models with PoE and 4x1G SFP uplinks. This service contract provides comprehensive technical support during 8x5 business hours and guarantees next-business-day (NBD) replacement. Tailored for the CBS200 Series and featuring TAA compliance, the agreement supports secure environments where regulatory standards are essential. Delivered from the United States, this service ensures reliable network performance backed by Cisco’s enterprise support infrastructure. Ideal for organizations maximizing ROI on IT infrastructure, it supports rapid fault resolution and reduced service disruption at the edge and access levels of the network stack.
Specifications
Product Overview
Physical & Environmental
Applicable Equipment Form Factor | Rack-mountable Smart Switches (CBS250-48) |
Cloud Management & Licensing
License Type | Cisco Smart Net Total Care (SNTC) |
Cloud Management Tool | Cisco Business Dashboard / Cisco Smart Net Portal |
License Term | 3 Years |
License Coverage | Hardware and Software Support for CBS250 Series Switches |
License Mode | Subscription (Service Contract) |
Included Updates | Access to OS software patches and bug fixes |
Technical Support Access | Cisco Technical Assistance Center (TAC) |
Additional Features
Hardware Replacement Policy | Advance hardware replacement next business day (NBD) |
Global Service Eligibility | Region-specific—this SKU applies to US region |
Associated Product Family | CBS200 Smart Switch Series |
End User Tools | Access to Cisco's online tools and resources |
Fault Diagnosis | Remote troubleshooting and diagnostics included |
Service SKU | CON-3SNT-CBS25048 |
Service Type | Maintenance and Technical Support Service |
Support Platform | Physical and Smart Managed Switches |
Customer Access | Web Portal, TAC Phone Support |
Interfaces
Supported Network Device Connectivity | LAN (Layer 2) Smart Switches |
Supported Switch Interfaces | 48 x Gigabit Ethernet + 4 x 1G SFP uplinks |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
RoHS Compliance | Yes |
General Compliance Standards | Cisco Compliance Model Applicable to CBS250 Series |
Advanced Security Features
Security Support | Support for access layer security features via switch OS |
Security Advisory Notification | Included under Smart Net Total Care |
Software Compliance Tools | Cisco Smart Licensing Support |