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Cisco 3YR SNTC for Catalyst 1000 48-Port GE PoE Switch

VENDOR: CISCO Mfg Part#: CON-3SNT-C10048GL
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$772.59
$772.59
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MSRP: $777.00
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  • Next Business Day (NBD) hardware replacement service
  • 8x5 coverage for business-critical uptime
  • Applies to Cisco Catalyst 1000 48-Port GE PoE switches
  • Includes technical support from Cisco
  • TAA compliant support contract originating from the United States

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Key Benefits

Eye-Insights
  • Ensures fast recovery with next business day hardware replacement for minimized downtime.
  • Provides reliable, Cisco-certified technical support tailored for Catalyst 1000 switches.
  • Compliant with TAA standards, suitable for government and regulated industry procurements.

Product Overview

The Cisco 3-Year Smart Net Total Care (SNTC) 8x5xNext Business Day service is engineered for Catalyst 1000 Series 48-Port GE PoE switches with 4x1G SFP. Covering technical support and NBD hardware replacement during 8x5 business hours, it ensures operational continuity for critical infrastructures. Residing in the TAA-compliant and U.S.-originated category, this offering delivers both reliability and compliance for public and private sector network environments.

Specifications

Product Overview
Service Type Smart Net Total Care (SNTC)
Contract Duration 3 Years
Coverage Hours 8x5 Business Hours
Response Time Next Business Day (NBD)
Supported Device Cisco Catalyst 1000 Series 48-Port GE PoE Switch with 4x1G SFP
Product Type Support and Maintenance Service
PoE Support Yes, applicable to device

Physical & Environmental
Hardware Replacement Next Business Day advanced replacement
Service Availability Monday to Friday (excluding holidays)
Shipping Method Expedited for NBD delivery

Cloud Management & Licensing
Management Platform Compatibility Cisco Smart Net Total Care Portal
License Included SNTC License for Covered Device
Reporting and Alerts Automated device diagnostics and reporting
Cloud Service Portals Cisco Smart Services Portal
Software Update Access Yes, during contract term

Wireless Features
Wireless Capability Applies to switch; not a wireless product

Interfaces
Device Ports Covered 48 x GE (RJ-45) PoE, 4 x 1G SFP interfaces
Switch Family Cisco Catalyst 1000 Series
Port Speed 10/100/1000 Mbps
Uplink Ports 4 x 1G SFP

Compliance & Origin
Country of Origin United States
TAA Compliant Yes
RoHS Compliance
Certifications

Advanced Security Features
Security Coverage Support for device-level security features including 802.1X, DHCP snooping, and dynamic ARP inspection (covered under hardware maintenance)
Threat Intelligence Integration
Malware Protection
Content Filtering
Firewall Support

Additional Features
Service Included Technical support and hardware replacement
SLA Type 8x5xNBD
Support Medium Phone, web, and email
Diagnostic Support Yes, through Cisco Smart Services
Access to TAC Cisco Technical Assistance Center (TAC), 24/7 for high-impact issues
Parts Delivery Next business day (depending on location)