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Cisco 3YR SNTC for CBS250 24-port GE Smart Switch

VENDOR: CISCO Mfg Part#: CON-3SNC-CBS2502I
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$122.31
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  • 3-Year Smart Net Total Care (SNTC) coverage
  • 8x7xNCD support level — includes Next Calendar Day hardware replacement
  • Applies to CBS250 Smart 24-port GE switch with 4x1G SFP
  • Technical support access to Cisco's TAC
  • TAA compliant
  • Country of Origin: United States

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Key Benefits

Eye-Insights
  • Includes next-day hardware replacement for reduced downtime and business continuity.
  • TAA compliance makes it suitable for sensitive government and enterprise environments.
  • Backed by Cisco’s trusted support infrastructure, increasing operational assurance.

Product Overview

The Cisco 3-Year Smart Net Total Care (SNTC) 8x7xNCD contract covers the CBS250 Smart 24-port GE switch with 4x1G SFP uplinks. It offers Next Calendar Day (NCD) hardware replacement and 8x7 technical support through Cisco's TAC. This plan is TAA compliant and originates from the United States, making it suitable for sensitive deployments. With Cisco's predictive tools and responsive service, businesses can reduce downtime and maximize network efficiency while maintaining compliance.

Specifications

Product Overview
Type Hardware Support and Technical Services Contract
Supported Device Cisco CBS250-24T-4G Smart Switch
Contract Duration 3 Years
Service Type Smart Net Total Care (SNTC)
Support Availability 8x7
Replacement Service Next Calendar Day (NCD)
TAA Compliant Yes

Wireless Features

Compliance & Origin
Country of Origin United States
Trade Agreement Act (TAA) Compliant Yes

Advanced Security Features
Security Advisory Alerts Included under Smart Net Total Care
Access to TAC (Technical Assistance Center) Yes
Remote Diagnostics and Troubleshooting Yes
Firmware and Software Updates Yes
Predictive Failure Analysis Yes

Interfaces
Included Managed Hardware Cisco CBS250-24T-4G
Network Ports on Managed Device 24 × Gigabit Ethernet ports
Uplink Ports on Managed Device 4 × 1G SFP ports

Physical & Environmental

Cloud Management & Licensing
Management Platform Cisco Smart Net Total Care portal
License Type Subscription-based service contract
License Term 3 years
Included Services Technical support, hardware replacement, software updates
Service Delivery Method Remote Support and Advanced Hardware Replacement
Service Coverage 8 hours per day, 7 days a week
Hardware Replacement SLA Next Calendar Day (NCD)
Proactive Diagnostics Yes
RMA Eligibility Yes
Software Download Access Yes