| Service Type | Smart Net Total Care (SNTC) |
| Support Duration | 5 Years |
| Service Availability | 8x5xNext Business Day (NBD) |
| Supported Device | Cisco UCS C240 M5 |
| Server Configuration Covered | 12 LFF front drives + 2 rear drives, without CPU |
| Form Factor | Rack-mount, 2U (for UCS C240 M5) |
| Service Type Category | Hardware Maintenance Support |
| Target Customers | Enterprise, Government |
CISCO 5Y SNTC 8x5xNBD UCS C240 M5 Support (No CPU, 12 LFF + 2 rear)
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Regular price
$4,347.15
Regular price
Sale price
$4,347.15
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MSRP: $4,371.99
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- 5-year Smart Net Total Care (SNTC) support contract
- Covers UCS C240 M5 chassis with 12 LFF and 2 rear drives
- 8x5xNext Business Day response service level
- TAA compliant for government-ready deployment
- Country of origin: United States
Shipping & Returns
Shipping & Returns
All our products can be shipped anywhere in the Continental United States.
Key Benefits
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- Ensures 5 years of critical coverage with guaranteed NBD hardware replacement.
- TAA compliance supports eligibility for federal and regulated sector procurement.
- Compatible with high-capacity UCS C240 M5 configurations, enhancing long-term infrastructure ROI.
Product Overview
The CISCO CON-5SNT-CC240M5L delivers comprehensive 5-year Smart Net Total Care (SNTC) service with 8x5xNext Business Day (NBD) support for UCS C240 M5 servers (configured with 12 LFF front and 2 rear drives, no CPU). This TAA-compliant contract suits government and enterprise environments by providing expert technical support and accelerated parts replacement. Enhance infrastructure uptime and reduce operational risk with this targeted, long-term Cisco support solution.
Specifications
Product Overview
Cloud Management & Licensing
| Management Platform | Cisco Smart Net Total Care Portal |
| License Type | Subscription (5 Years) |
| Cloud Inventory Management | Yes |
| Contract Included Features | Asset visibility, alerts, lifecycle management |
| Software Advisory Support | Yes |
| Access to Cisco TAC | Yes |
Physical & Environmental
| Applicable Hardware Environment | Data Center / Rack-mounted UCS Servers |
Product Coverage Scope
| Includes Parts Replacement | Yes |
| Includes On-Demand Software Updates | Yes |
| Covers OS and Firmware Support | Yes |
| Covers Internal Components | Yes |
| Excludes CPU Coverage | Yes, CPU not included in covered configuration |
Interfaces
| Remote Diagnostics Support | Yes |
| Integrated Smart Call Home | Yes |
| Automated RMA Processing | Yes |
Advanced Security Features
| Proactive Security Alerting | Yes, via Cisco SNTC portal |
| Vulnerability Reporting | Yes |
| Security Advisory Integration | Yes |
Compliance & Origin
| TAA Compliance | Yes |
| Country of Origin | UNITED STATES |
| Compliance Standards | TAA, Cisco Smart Licensing |
| Service Level Agreement (SLA) | 8x5xNBD - 8 hours/day, 5 days/week, next business day replacement |
| Part Number | CON-5SNT-CC240M5L |
| Manufacturer | Cisco Systems, Inc. |
| Hardware Replacement Delivery | Next Business Day (NBD) |
Technical Support
| Access to Cisco Technical Assistance Center (TAC) | Yes 24x7 for critical issues |
| Software and Operating System Support | Yes |
| Diagnostics and Troubleshooting | Included |
| Online Tools and Resources Access | Yes |
| Self-service Portal Access | Yes |
