Type | VoIP Desk Phone |
Model | Cisco Desk Phone 9841 |
Telephone Type | Desk Telephone |
Form Factor | Desktop |
Multiline Operation Capability | Yes |
Lines Supported | 130 for CUCM and Webex DI; 16 for Webex Calling and Open SIP platforms |
Weight | 954 g |
Power Requirements | Power over Ethernet (PoE) |
Voice Codecs | OPUS, G.722, G.722.2, iSAC, G.711(a-law/-law), G.729a/b, and iLBC |
Cisco Desk Phone 9841, TAA, Carbon Black



Key Benefits

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- Ideal for enterprise environments requiring support for up to 130 lines and advanced call features
- TAA compliance makes it suitable for government and regulated sectors
- PoE compatibility and programmable buttons streamline setup and daily use
Product Overview
The Cisco Desk Phone 9841 is a feature-rich VoIP desk phone with 130-line capacity on CUCM/Webex DI and TAA compliance. It features a 3.5-inch grayscale LCD, backlit indicators, and all standard call functions including call hold, transfer, forwarding, and voicemail. With support for popular voice codecs and PoE, it fits seamlessly into enterprise environments. Full-duplex speakerphone, programmable keys, and hearing aid compatibility make it versatile for professional communication setups.
Specifications
Product Overview
Wireless Features
Compliance & Origin
TAA Compliance | Yes |
Country of Origin | Mexico |
Hearing Aid Compatible | Yes |
Advanced Security Features
Display
Display Type | LCD Monitor |
Display Size | 3.5 Inch |
Display Color | Grayscale |
Interfaces
PoE Support | Yes |
Programmable Buttons Qty | 4 |
Speakerphone | Full-duplex |
Physical & Environmental
Color | Carbon Black |
Width (Base) | 8.4 Inch |
Height (Base) | 8.4 Inch |
Depth (Base) | 1.9 Inch |
Cloud Management & Licensing
Supported Platforms | CUCM, Webex DI, Webex Calling, Open SIP |
Telephony Features
Conference Call Capability | Yes |
Voice Mail Capability | Yes |
Caller ID | Yes |
Call Forwarding | Yes |
Call Hold | Yes |
Call Transfer | Yes |
Message Waiting Capability | Yes |
Volume Control | Yes |
Status Indicators | Backlit indicator |
Warranty & Support
Service & Support Type | 1-Year Limited Hardware Warranty |