Product Type | Video Conferencing Endpoint with Support Service |
Included Components | Cisco SX10 HD Video Conferencing System, Integrated 5x Zoom Camera, Wall Mount, 24x7x4 On-Site Support |
Form Factor | Wall-Mountable |
Power Requirements | 100-240V AC, 50/60Hz |
Power Consumption (typical) | 7.5W |
Weight | 1.1 kg (2.43 lbs) |
Cisco ESS+COMB 24X7X4OS SX10 HD with 5X Cam and Wall Mount


Key Benefits

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- Ideal for organizations requiring minimal downtime with 4-hour on-site support.
- Includes integrated 5x zoom camera and wall mount, simplifying procurement and deployment.
- TAA compliance ensures suitability for federal and regulated industry applications.
Product Overview
The Cisco ESS+COMB 24X7X4OS SX10 HD service package delivers 24x7 support and 4-hour on-site hardware replacement for the SX10 HD video conferencing system. It includes a 5x zoom integrated camera and wall mount for efficient deployment. TAA compliance and U.S. origin make it suitable for government use. Ideal for minimizing downtime and ensuring high availability in enterprise collaboration deployments.
Specifications
Product Overview
Wireless Features
Wireless Networking | Not supported |
Compliance & Origin
Country of Origin | United States |
TAA Compliance | Yes |
Certifications | CE Mark, FCC Part 15B Class A, VCCI Class A, RCM, RoHS-compliant, WEEE, EU REACH |
Advanced Security Features
Network Security | 802.1x, HTTPS, SSH, IP Admin Password, Network Services Disabled per Default |
Encryption Protocols | SRTP, TLS 1.2, AES-128 |
Secure Boot | Yes |
Firewall Capability | Supports traversal through firewalls via H.460.18/19 or Webex |
User Authentication | Local or Remote (LDAP/Active Directory supported) |
Interfaces
Network Interface | 10/100/1000 Mbps Ethernet (RJ-45) |
Video Output | HDMI (1.4) |
USB Ports | 1 x USB 2.0 Type A for diagnostics |
Control Interface | Cisco Touch Interface / Web Interface / SOAP/XML APIs |
Camera Zoom | 5x Digital Zoom |
Camera Resolution | 1920 x 1080 (1080p) |
Camera Field of View (Horizontal) | 83 degrees |
Camera Pan/Tilt | Digital PTZ |
Physical & Environmental
Dimensions (W x H x D) | 254 mm x 90 mm x 54 mm (10 in x 3.5 in x 2.1 in) |
Mounting Options | Wall Mount Included |
Operating Temperature | 0°C to 40°C (32°F to 104°F) |
Storage Temperature | -20°C to 70°C (-4°F to 158°F) |
Operating Humidity | 10% to 90% (non-condensing) |
Noise Level | Fanless – Silent Operation |
Cloud Management & Licensing
Management Interface | Cisco Unified Communications Manager / Cisco Webex / Web-based GUI |
Software Licensing | Licensing required; Smart License enabled |
Included Support | Cisco ESS+COMB 24x7x4 On-Site Support Contract |
Remote Management | Yes, via Cisco Webex and centralized management tools |
Provisioning Support | Automatic provisioning through Cisco Call Control |