Product Type | VoIP phone |
Form Factor | Wall-mountable, table-top |
Lines Supported | 5 lines |
Programmable Buttons Qty | 5 |
Display Type | LCD display - color |
Display Location | Base |
Display Size | 5" |
Display Resolution | 800 x 480 pixels |
Display Color Depth | 24-bit (16.7 million colors) |
Backlit Display | Yes |
Weight | 2.6 lbs |
Power Requirements | Power over Ethernet (PoE) Class 3 |
Cisco IP Phone 8851 - VoIP Phone, TAA Compliant, 5-Line, Bluetooth, PoE

Key Benefits

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- Ensures compatibility and scalability with Cisco Unified Communications Manager and Hosted Collaboration platforms
- Enhanced user interaction via 5-inch full-color LCD, Bluetooth connectivity, and intuitive keypad
- TAA compliance and Hearing Aid Compatibility make it suitable for government and accessibility-focused deployments
Product Overview
The Cisco IP Phone 8851 is a feature-rich VoIP communication device that supports five programmable lines and multiple VoIP protocols including SIP, RTP, and SRTP. Its 5-inch WVGA color screen, Bluetooth integration, and PoE support provide an efficient and flexible user experience. Designed for TAA compliance, it offers enterprise-ready features such as call forwarding, conferencing, full-duplex speakerphone, and compatibility with Cisco Unified Communications platforms. The device is suitable for wall or desk mounting and supports up to two expansion modules, making it scalable and suitable for a wide range of business environments.
Specifications
Product Overview
Wireless Features
Wireless Interface | Bluetooth |
Bluetooth Profiles | Hands-Free Profile (HFP), Phonebook Access Profile (PBAP) |
Compliance & Origin
TAA Compliant | Yes |
Country of Origin | China / Mexico / United States |
Compliance Standards | IEEE 802.1Q, IEEE 802.1p, IEEE 802.1X |
Advanced Security Features
Encryption Protocols | TLS, SRTP |
IP Address Assignment | DHCP, static |
Quality of Service | IEEE 802.1Q (VLAN), IEEE 802.1p |
Other Features
Network Protocols | IP, TFTP, UDP, CDP, HTTP, DNS, HTTPS, LLDP-MED, RTCP, RTP, SRTP |
Indicators | Voice message waiting indicator, speakerphone indicator, headset indicator |
Service & Support | Limited warranty - replacement - 1 year |
Interfaces
Ethernet Ports | 2 x Ethernet 10Base-T/100Base-TX/1000Base-T |
USB Ports | 1 x USB |
Headset Interface | RJ-9, Electronic Hook Switch (EHS) |
Key Expansion Module Support | Up to 2 modules |
Dialer Type | Keypad |
Dialer Location | Base |
Physical & Environmental
Width | 10.1 in |
Depth | 1.6 in |
Height | 9 in |
Body Color | Charcoal |
Body Material | ABS plastic |
Hearing Aid Compatible | Yes |
Cloud Management & Licensing
Compatible Software | Cisco Unified Communications Manager 8.5.1 or later, Cisco Hosted Collaboration Solution, Cisco Unified Communications Manager Express 10.0 or later |
Compatible Platforms | Cisco Business Edition 6000 |
VoIP & Audio Features
VoIP Protocols | SIP, RTCP, RTP, SRTP, SDP |
Voice Codecs | G.722, G.729a, G.711u, G.711a, iLBC, iSAC |
Intercom | Yes |
Speakerphone | Yes (digital duplex) |
Voice Recording | Yes |
Call Services | Voice Mail, Caller ID, Call Waiting, Call Forwarding, Call Transfer, Call Hold, Message Waiting Capability |
Conference Call Capability | Yes |
Additional Audio Features | Music on hold, Call timer |