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CISCO RMA 8x5xNBDOS Support for Meraki MX7 Appliance

VENDOR: CISCO Mfg Part#: CON-ROBP-MX7CSHWH
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$238.64
$238.64
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MSRP: $240.00
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  • Return Material Authorization (RMA) support for Meraki MX7 Router or Security Appliance
  • 8x5 access to Cisco technical support during business hours
  • Next-business-day onsite service level to minimize downtime
  • TAA compliant for federal procurement compatibility
  • Made in the United States (COO: United States)

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Key Benefits

Eye-Insights
  • Ensures business continuity with rapid NBD replacement for critical network infrastructure.
  • Offers peace of mind through access to Cisco-certified support resources 8x5.
  • Fulfills compliance needs for government and TAA-regulated environments.

Product Overview

The CISCO RMA ONLY 8X5XNBDOS service supports the Meraki MX7 Router or Security Appliance with next-business-day Return Material Authorization. It provides 8x5 technical support during regular business hours and ensures rapid hardware replacement. Its TAA compliance makes it suitable for government and federal use, with its country of origin listed as the United States. This robust maintenance offering helps reduce downtime and enhances network reliability for enterprises using Cisco’s Meraki infrastructure.

Specifications

Product Overview
Type Hardware Replacement Support Service
Support Product Meraki MX7 Router or Security Appliance
Service Level 8x5xNBD (8 Hours a Day, 5 Days a Week, Next Business Day Replacement)
Form Factor Support Appliance (Rack or Desktop depending on MX7 model)
Power Requirements
Included Hardware Replacement Yes
Support Coverage Duration 1 Year

Wireless Features
Wireless Support
Wi-Fi Standards Supported

Compliance & Origin
Country of Origin United States
Trade Agreements Act (TAA) Compliant Yes
RoHS Compliance Yes
Environmental Standards WEEE, REACH
Certifications ISO 9001, ISO 27001 (Cisco standards)

Advanced Security Features
Firewall Support Supported by hardware (MX7) but not included in RMA-only contract
Intrusion Detection/Prevention System Not included – requires security license
Content Filtering Not included – license required
Malware Protection Not included – part of advanced security features license

Interfaces
Appliance Interface Support Dependent on Meraki MX7 model
Support for Ethernet Interfaces Yes
Uplink Support Yes – Model Dependent

Physical & Environmental
Device Dimensions (Supported Product) Depends on Meraki MX7 model
Device Operating Temperature 32°F to 104°F (0°C to 40°C) for typical models
Storage Temperature Range -40°F to 158°F (-40°C to 70°C)
Operating Humidity Range 5% to 95% non-condensing (typical)
Physical Support Coverage RMA Hardware Replacement Only

Cloud Management & Licensing
Cloud-Based Management Support Yes — via Meraki Dashboard
Meraki Dashboard Access Included Not included with RMA-only license
License Type RMA Only – No cloud license or features
Monitoring & Alerts via Dashboard Not Included
Firmware Updates Included No (separate license required)