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Cisco SNTC-24X7X4 EDU Support for Catalyst 9800-80 Wireless

VENDOR: CISCO Mfg Part#: CON-SNTP-EDUC9889
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$19,960.94
$19,960.94
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MSRP: $20,075.00
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  • 24x7x4 Smart Net Total Care support for Cisco Catalyst 9800-80 Wireless
  • TAA compliance ensures procurement standards compatibility
  • Originated and manufactured in the United States
  • Special EDU SKU tailored for educational institution needs

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Key Benefits

Eye-Insights
  • Provides guaranteed 4-hour hardware replacement to minimize critical system downtime.
  • TAA compliant and U.S.-manufactured, meeting strict public sector procurement requirements.
  • Specifically crafted and priced for educational institutions, ensuring value and relevance.

Product Overview

The Cisco SNTC-24X7X4 EDU service contract is tailored for educational environments requiring continuous wireless network uptime. This support SKU is specifically designed for the Cisco Catalyst 9800-80 Wireless Controller, offering a Smart Net Total Care (SNTC) service level which includes technical support 24/7, with a 4-hour hardware replacement guarantee. This ensures minimal downtime for mission-critical infrastructure.

The support contract is TAA compliant and manufactured in the United States, making it suitable for government-funded educational institutions. The EDU designation ensures optimized cost and service levels for educational organizations.

This Cisco SNTC contract provides access to expert technical resources, fast hardware replacement, and proactive diagnostics—improving resilience and maximizing return on investment from the Catalyst 9800-80 Wireless deployment.

Specifications

Product Overview
Service Type Smart Net Total Care (SNTC)
Support Coverage 24x7x4 (24 hours/day, 7 days/week, 4-hour hardware replacement)
Supported Equipment Cisco Catalyst 9800-80 Wireless Controller
EDU Designation Yes
Replacement Service 4-hour advance hardware replacement
Technical Support Availability 24x7 access to Cisco TAC (Technical Assistance Center)
Contract Term 1 year (typical)
Proactive Diagnostics Yes

Advanced Security Features
Security Advisory Updates Yes
Access to Security Intelligence Cisco Talos threat intelligence integration
Encrypted Communications with Cisco TAC Yes

Interfaces
Support Platform Interface Web-based SNTC portal / Cisco TAC interface

Service Features
Hardware Coverage Yes, with next-business-day or 4-hour option
Software Updates Included for OS and firmware (Catalyst 9800-80 compatible)
Configuration Assistance Available via TAC
Access to Cisco Knowledge Base Yes
Online RMA Support Yes
Phone Support Available 24/7
Email and Web Case Submission Included

Cloud Management & Licensing
Smart Software Licensing Support Yes
Access to Cisco Smart Net Portal Yes
Automated Device Diagnostics Included via Smart Net Total Care
Contract Management Tools Cisco SNTC Portal
My Devices Dashboard Access Yes

Compliance & Origin
TAA Compliance Yes
Country of Origin United States
Eligible for Educational Institutions Yes
Compliant with Federal Requirements Yes
TAA Government Use Certifications Eligible under U.S. TAA guidelines

Physical & Environmental
Shipping Format Digital Service Contract (no physical shipment)

Manufacturer Details
Manufacturer Cisco
Manufacturer Part Number CON-SNTP-EDUC9889
Product Category Network Maintenance/Support
Product Family Networking
Product Subcategory Network Maintenance/Support
Product Taxonomy Category Electronics > Networking