Product Type | Smart Net Total Care (SNTC) 24x7x4 Support Service |
Supported Platform | Cisco UCS C220 M5SX |
Processor Configuration | 2 x Intel Xeon Gold 6226R |
Memory Configuration | 12 x 32GB DDR4 memory modules |
Virtual Interface Card | Cisco VIC1457 |
Service Duration | 1 Year |
Form Factor Supported | Rack-mount server |
Service Type | Hardware Support, Technical Support |
Cisco SNTC 24x7x4 Support for C220 M5SX w/2x6226R,12x32GB,VIC1457

Key Benefits

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- Ensures enterprise-grade uptime with rapid 4-hour support response for critical systems
- Optimized for UCSX deployments, providing targeted expertise and quick resolution
- Meets compliance and sourcing standards with TAA certification and U.S. origin
Product Overview
The Cisco SNTC-24X7X4 SP service is designed for environments leveraging the C220 M5SX server with advanced configurations, including two Intel Xeon Gold 6226R processors, 12 modules of 32GB memory, and a VIC1457 virtual interface card. Delivered under the Smart Net Total Care (SNTC) framework, this coverage offers 24x7 technical support and 4-hour response times to promote system resilience and accelerate issue resolution.
Specifically tailored to support Cisco's UCSX Series infrastructure, the service is TAA compliant and originates from the United States, meeting stringent government requirements. The plan provides peace of mind through rapid recovery and access to Cisco’s expert support team, maximizing uptime and infrastructure ROI. Organizations relying on data-intensive operations will benefit from minimized downtime, enhanced performance management, and proactive system insights.
This offering is best suited for mission-critical deployments where system continuity is paramount. The C220 M5SX platform, when supported by this comprehensive service plan, can achieve consistent availability, reducing operational risks and improving overall IT service delivery.
Specifications
Product Overview
Physical & Environmental
Server Dimensions (H x W x D) | 1.7 x 16.9 x 29.8 inches (43.2 x 430 x 757.7 mm) |
Server Weight | 37.7 lbs (17.1 kg) |
Operating Temperature | 10°C to 35°C (50°F to 95°F) |
Storage Temperature | -40°C to 70°C (-40°F to 158°F) |
Operating Humidity | 10% to 90% non-condensing |
Storage Humidity | 5% to 93% non-condensing |
Power Supply Options | Up to 2x 1050W/1600W hot-swappable PSUs |
Power Efficiency | Platinum-rated power supplies |
Cloud Management & Licensing
Support Framework | Cisco Smart Net Total Care (SNTC) |
Support Access | Cisco TAC (Technical Assistance Center) 24x7 |
Replacement Policy | 4-hour advance hardware replacement |
Cloud Insight Tools | Proactive diagnostics and alerting |
Included Licensing | SNTC 24x7x4 1-Year License |
Management Software Compatibility | Cisco Intersight, Cisco UCS Manager |
Interfaces
Virtual Interface Type | Cisco UCS VIC 1457 – Dual 40Gb QSFP+ ports |
Uplink Protocols | Ethernet, Fibre Channel over Ethernet (FCoE) |
Interface Bus | PCIe 3.0 |
Expansion Slots on Server | 2x PCIe 3.0 x16, 2x PCIe 3.0 x8 |
Drive Bays Supported | Up to 10 SFF front + 2 rear (2.5" drives) |
RAID Support | Cisco 12G SAS RAID controller (optional) |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
RoHS Compliance | Yes |
Certifications | FCC Class A, UL/CSA 60950-1, CE Marking |
EMC Standards | EN 55032 Class A, ICES-003 Class A |
Advanced Security Features
Secure Boot Support | Yes |
Trusted Platform Module (TPM) Support | TPM 2.0 optional module |
Firmware Integrity Protection | Cisco Signed Firmware and Secure Boot |
System Lockdown Capabilities | Yes, with Cisco UCS Secure Boot and TPM |