Products Licenses & Warranties CISCO SNTC-24X7X4 Support f...

CISCO SNTC-24X7X4 Support for C9200 Series Switches

VENDOR: CISCO Mfg Part#: CON-SNTP-C9200XGE
1 2
Photo is for illustration purposes only. Actual product may be different.
$1,283.67
$1,283.67
Sale Sold out
MSRP: $1,291.00
Shipping calculated at checkout.
  • 24x7 continuous support coverage
  • 4-hour response time from Cisco technical staff
  • Designed specifically for Cisco C9200 Series switches
  • Technical support is the primary service included
  • TAA-compliant and suitable for government procurement
  • Manufactured in the United States for sourcing compliance

Shipping & Returns

All our products can be shipped anywhere in the Continental United States.

View our shipping and returns policy

View full details

Key Benefits

Eye-Insights
  • Ensure uninterrupted operations with 24x7 technical support specifically for Cisco C9200 switches.
  • Meet procurement and compliance requirements with TAA-certified service manufactured in the United States.
  • Minimize downtime and protect mission-critical infrastructure through guaranteed 4-hour response time.

Product Overview

The CISCO SNTC-24X7X4 support plan delivers 24x7 technical coverage for Cisco C9200 Series switches, with a rapid 4-hour response time, engineered for enterprise-grade environments. The service includes technical support and is fully TAA-compliant for public sector deployments. Manufactured in the United States, this support package helps maintain high network uptime and ensures continuity for mission-critical infrastructure.

Specifications

Product Overview
Product Type Technical Support Service
Form Factor Service Contract (Electronic)
Supported Devices Cisco C9200 Series Switches
Support Duration 1 Year
Service Hours 24x7
Response Time 4 Hours (Onsite)
Service Method Onsite
Purpose Minimize downtime and maintain high availability for enterprise switching infrastructure
Delivery Method Electronic (Email or Cisco Portal)

Compliance & Origin
TAA Compliant Yes
Country of Origin United States
RoHS Compliance Yes
REACH Compliance Yes
Service Availability Region Global (Check country-level availability with Cisco)
ISO/IEC Certification ISO 9001, ISO/IEC 27001 (Cisco Support Centers)

Interfaces
Supported Interfaces Switches with Ethernet ports – C9200 Series
Supported Switch Models C9200L, C9200, C9200X

Service & Support Details
Technical Support Availability Cisco TAC (Technical Assistance Center) 24x7x365
Software Updates Included – bug fixes and OS enhancements
Online Tools Access Cisco Knowledge Base, Bug Search, Software Download
Advance Hardware Replacement Yes – 4-Hour Onsite (where applicable)
Case Handling Proactive case creation via Cisco SNTC
Incident Management Unlimited incidents covered within contract period

Cloud Management & Licensing
Smart Net Total Care (SNTC) Platform Access Included
Management Interface Cisco SNTC Web Portal
Software Support Access to Cisco OS and updates
Device Diagnostics Automated insight and alerts via SNTC collector
License Term Annual Renewable Contract
Contract Management Centralized licensing and asset visibility

Advanced Security Features
Security Advisories Support Included – proactive vulnerability alerts
RMA (Return Material Authorization) 4-hour advance hardware replacement (if eligible)
Security Patch Notifications Automated via SNTC
Secure Contract Management Cisco Smart Account enabled

Physical & Environmental
Shipping Format Non-Physical (Electronic Service)
Installation Required No (Activation through Cisco Services Portal)