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Cisco SNTC-24X7X4 Support for Catalyst C8300 Series

VENDOR: CISCO Mfg Part#: CON-SNTP-C8302TNX
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$3,433.39
$3,433.39
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MSRP: $3,453.00
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  • 24x7 coverage ensures continuous support availability
  • 4-hour response time for fast incident resolution
  • Dedicated for Cisco Catalyst C8300 Series
  • TAA compliant for use in regulated environments
  • Classified as technical support within network services

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Key Benefits

Eye-Insights
  • Provides mission-critical technical support with 24x7 coverage and 4-hour response, ideal for enterprise infrastructure.
  • Specifically designed for the Cisco Catalyst C8300 Series, ensuring compatibility and tailored troubleshooting.
  • TAA compliance and U.S. country of origin make it suitable for public sector and compliance-driven deployments.

Product Overview

The Cisco SNTC-24X7X4 support service, under part number CON-SNTP-C8302TNX, is a technical support and network service offering designed for the Catalyst C8300 Series. Featuring 24x7 coverage and a four-hour response time, it ensures prompt issue resolution to maintain operational continuity in enterprise networks. This Smart Net Total Care (SNTC) package provides expert-level assistance and is ideal for customers demanding high availability and rapid response in network performance. With TAA compliance and U.S. origin, it suits compliance-sensitive sectors, including government operations. Enable consistent, high-performance uptime with a support service tailored to your CAT8300 infrastructure.

Specifications

Product Overview
Service & Support Type Network Services / Support
Service Included Technical support
Coverage 24 x 7
Response Time 4 Hours
Supported Product Series Cisco Catalyst C8300 Series
Service Program Cisco Smart Net Total Care (SNTC)
Form Factor Remote Support Service
Target Customer Type Enterprise / Government / Compliance-Sensitive Sectors
Contract Term 1 Year (Typically, Contract Length May Vary)
Access to Cisco TAC Yes, 24x7

Advanced Security Features
Security Advisories & Patches Included
Vulnerability Alerts Yes, via Cisco Notifications
Product Security Incident Response Support Yes

Interfaces
Coverage Delivery Method Phone / Web / Remote Diagnostics
Remote Troubleshooting Access Yes
Direct IT Administrator Access Yes

Wireless Features
Applicable Wireless Hardware Compatibility Compatible with Wireless Capabilities of Catalyst C8300 Routers

Cloud Management & Licensing
Support Management Interface Cisco Service Access Management Tool (SAMT)
Software Updates Included Yes
Hardware Replacement 4-Hour Advance Replacement (where available)
Smart Licensing Support Included
Entitlement Management Cisco Smart Account
Contract Coverage Tracking Included via Cisco Smart Services
Access to Cisco.com Resources Yes

Compliance & Origin
Country of Origin UNITED STATES
TAA Compliance Yes
RoHS Compliance Yes
WEEE Compliance Yes
Environmental Certification Cisco Product Sustainability Program
ISO 9001 Certified Support Centers Yes

Physical & Environmental
Provided Through Cisco Remote TAC & Logistics Network
Hardware Replacement Locations Available in Selected Regions with 4-Hour Coverage