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Cisco SNTC-24X7X4 Support for NCS 520 20XGE + 4X10GE

VENDOR: CISCO Mfg Part#: CON-SNTP-N52020GD
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$442.48
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MSRP: $445.00
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  • 24x7x4 Smart Net Total Care support for Cisco NCS 520 with 20XGE + 4X10GE
  • TAA compliant for government and regulated industry compliance
  • Manufactured in the United States
  • 4-hour hardware replacement service response
  • Access to Cisco technical resources and software updates

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Key Benefits

Eye-Insights
  • Ensures high network availability with 24x7 support and rapid 4-hour hardware replacement.
  • Supports compliance in government or federal environments with full TAA certification.
  • Provides peace of mind and extended ROI through expert Cisco support and ongoing updates.

Product Overview

The Cisco SNTC-24X7X4 service (part number CON-SNTP-N52020GD) supports the NCS 520 Series with 20XGE + 4X10GE capabilities, offering 24/7 technical support and 4-hour hardware replacement. This TAA-compliant service, originating from the United States, ensures minimized downtime and maintains carrier-grade network performance. It is ideal for public sector deployments or enterprise-level infrastructure requiring consistent uptime and rapid response times.

Specifications

Product Overview
Support Type Cisco SMARTnet Total Care (SNTC)
Service Availability 24x7x4
Supported Hardware Cisco NCS 520 (20XGE + 4X10GE)
Form Factor of Supported Device Rack-mountable
Hardware Replacement Time 4-hour onsite response
Target Use Case Carrier-grade network performance
Ideal Deployment Enterprise and Public Sector
Downtime Minimization Yes – Expedited replacement and support
Preventive Maintenance Yes – Proactive diagnostics via SNTC portal

Cloud Management & Licensing
Management Interface Cisco SNTC Web Portal
License Term Annual
Included Cloud Features Automated case creation, device diagnostics, smart alerts
License Type Subscription
Renewal Option Yes
Contract SKU CON-SNTP-N52020GD

Advanced Security Features
Proactive Threat Intelligence Via Cisco TAC and SNTC analytics
Vulnerability Reports Available via service portal
Malware Protection Integration Cisco security advisories and threat mitigation guidance
Smart Alerts and Remediation Advice Yes – via portal

Wireless Features
Wi-Fi Support

Interfaces
Supported Interface Types 20 x 1/10 Gigabit Ethernet (XGE), 4 x 10 Gigabit Ethernet (XFP/SFP+)
Data Transfer Rate Up to 240 Gbps switching capacity
Port Density (Device Covered) 24 total ports (20XGE + 4X10GE)

Compliance & Origin
TAA Compliance Yes
Country of Origin United States
RoHS Compliant Yes
WEEE Directive Support Yes
Certifications ISO 9001, ISO 27001 (Cisco standards)

Physical & Environmental (Related to NCS 520 Device)
Dimensions 1.72 in. x 17.5 in. x 11.5 in. (H x W x D)
Weight 13 lbs (approximate)
Operating Temperature 0°C to 40°C (32°F to 104°F)
Storage Temperature -40°C to 70°C (-40°F to 158°F)
Relative Humidity (Operating) 5% to 85% non-condensing
Relative Humidity (Storage) 5% to 95% non-condensing
Power Requirements Dual AC or DC power supplies supported (on covered device)