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Cisco SNTC-24X7X4OS Support for Catalyst 9600 Series 6 Slot Chassis

VENDOR: CISCO Mfg Part#: CON-OSP-C9606RED
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$17,291.19
$17,291.19
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MSRP: $17,390.00
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  • 24x7x4 Onsite Service for Cisco Catalyst 9600 Series 6 Slot Chassis
  • TAA (Trade Agreements Act) compliant support service
  • Manufactured and supported in the United States
  • Part of the Cisco Smart Net Total Care (SNTC) program
  • Advanced hardware replacement and expert issue resolution

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Key Benefits

Eye-Insights
  • Minimize downtime with guaranteed 4-hour onsite hardware support, 24x7.
  • TAA compliance makes it suitable for government and regulated industry applications.
  • Backed by Cisco’s Smart Net Total Care program for proactive diagnostics and OS updates.

Product Overview

The Cisco SNTC-24X7X4OS support for the Catalyst 9600 Series 6 Slot Chassis offers 24x7x4 Onsite Service, delivering rapid issue resolution and expert support for mission-critical network environments. TAA compliance and US-based origin ensure eligibility for use in government and regulated sectors. As part of Cisco’s Smart Net Total Care portfolio, this plan supports proactive maintenance strategies to extend network performance and reliability. Technical specification details are limited to service classification information only.

Specifications

Product Overview
Service Type Smart Net Total Care (SNTC)
Service Level 24x7x4 Onsite
Contract Type Hardware Support Service
Target Hardware Cisco Catalyst 9600 Series 6 Slot Chassis
Form Factor Supported Modular Switch Chassis
Delivery Method Onsite
Service Availability 24 hours/day, 7 days/week
Response Time 4 hours
Service Duration 1 Year
Service Location Customer Site
Hardware Replacement Yes
Remote Diagnostics Yes
Advance Hardware Replacement Yes

Compliance & Origin
Country of Origin UNITED STATES
TAA Compliant Yes
Complies with Government Contract Requirements Yes
Regulatory Approval TAA, US Government Standards

Interfaces
Compatible Hardware Interfaces Supports all interfaces of Catalyst 9600 Series

Cloud Management & Licensing
Proactive Support Capabilities Yes
Inventory Management Integration Yes (via Smart Net portal)
Support Portal Cisco Smart Net Total Care Portal
Contract Management Included
License Management Included (via Smart Services)
Automated Device Diagnostics Yes
Access to Cisco TAC Yes

Advanced Security Features
Security Advisory Updates Included
OS/Firmware Update Access Yes
Alerts for Vulnerabilities Yes
Cisco PSIRT Notification Yes

Physical & Environmental
Covered Equipment Form Factor 6-slot Modular Chassis
Service Setup Requirements Customer presence for Onsite Service