Product Type | Smart Net Total Care (SNTC) Support Service |
Service Coverage | 8x5xNext Business Day (NBD) |
Supported Product | Cisco 561 Wireless Single Headset |
Service Duration | 1 Year |
Replacement Type | Next Business Day Hardware Replacement |
Support Availability | 8 Hours Per Day, 5 Days Per Week |
Form Factor | Service Contract |
Purpose | Minimize downtime through advanced replacement and expert support |
Included Services | Hardware replacement, online support, access to updates and upgrades |
CISCO SNTC-8X5XNBD 561 Wireless Single Headset Support



Key Benefits

Eye-Insights™ by Eye-In Technologies
AI-Powered Summaries from Online Customer Reviews
AI-Powered Summaries from Online Customer Reviews
Eye-Insights™ are generated by proprietary AI that analyzes real online customer reviews to highlight top pros and key product features. While we aim for accuracy, insights are provided “as-is” and individual results may vary.
- Ensures continued communication uptime with next business day replacement support.
- TAA compliance makes it suitable for public-sector and federally regulated deployments.
- Backed by Cisco's globally trusted Smart Net Total Care service framework.
Product Overview
The CISCO SNTC-8X5XNBD 561 Wireless Single Headset, part number CON-SNT-CPHSWL5S, provides 8x5xNBD Smart Net Total Care support. The coverage ensures next business day replacement for the Cisco 561 headset, helping maintain business continuity. This service is TAA-compliant and sourced from the United States, making it suitable for regulatory environments. Although detailed hardware specifications are not available, the offering reinforces Cisco's commitment to productivity and minimal downtime.
Specifications
Product Overview
Cloud Management & Licensing
Management Interface | Cisco Smart Net Total Care Portal |
License Type | Subscription-Based |
License Term | Annually Renewable |
Access to Cisco TAC | Yes |
Software Updates Included | Yes |
License Delivery Method | Electronic |
Cloud Portal Access | Included for Asset Management and Coverage Tracking |
Asset Management Tools | Available via Cisco Smart Net Total Care Portal |
Physical & Environmental
Product Delivery Method | Digital Service Contract |
Packaging Type | No Physical Packaging; License-based Service |
Shipping Requirement | Not Applicable |
Environmental Suitability | Complies with standard electronic documentation protocols |
Compliance & Origin
TAA Compliant | Yes |
Country of Origin | United States |
Regulatory Suitability | Suitable for environments requiring TAA compliance |
Standards Compliance | Cisco Smart Net Total Care Program Standards |
Service Category | Cisco Technical Support Service |
Advanced Security Features
Security Advisory Access | Yes, through Cisco Security Portal |
Proactive Security Alerts | Yes |
Advanced Malware Protection Updates | Available for Supported Devices |
Cisco PSIRT Notifications | Yes |
Vulnerability Monitoring | Included in Support Coverage |
Security Content Updates | Provided for the Supported Product as applicable |
Interfaces
Support Interface | Cisco TAC Web Portal and Phone Support |
Service Request Method | Web or Phone |