Type | Smart Net Total Care (SNTC) Support Bundle |
Form Factor | Service Contract for Chassis |
Supported Platforms | Cisco ASR 9906 Aggregation Services Router |
Included Services | Hardware replacement, technical support, diagnostics |
Hardware Replacement | Next Business Day (NBD) |
Support Availability | 8x5 (Monday–Friday, business hours) |
Service Category | Network Maintenance and Support Services |
CISCO SNTC-8X5XNBD ASR 9906 TH Chassis Bundle



Key Benefits

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- Delivers guaranteed next business day hardware replacement to minimize network downtime.
- TAA compliance and U.S. manufacturing offer assurance for government or regulated industries.
- Exclusive compatibility with ASR9000 Series maximizes hardware integration and performance.
Product Overview
The CISCO SNTC-8X5XNBD ASR 9906 TH Chassis Bundle delivers a comprehensive network service and support solution tailored for the ASR9000 Series. This contract includes technical support and next business day (NBD) hardware replacement, ensuring prompt issue resolution during standard business hours (8x5 coverage). Designed to reduce operational downtime, it provides organizations with maximum uptime for critical networking components.
With a focus on reliability and performance, the service includes support features compliant with TAA regulations, verifying its alignment with government procurement standards. Manufactured in the United States, this bundle adds an extra level of trust and support continuity. As part of Cisco’s Smart Net Total Care (SNTC) offerings, this bundle integrates with Cisco’s proactive diagnostics and alerts, streamlining issue detection and resolution for IT teams.
Ideal for data centers and enterprises leveraging ASR9000 Series routers, the service ensures critical systems remain online and responsive. The next business day replacement and technical support plan helps reduce maintenance risks and provides peace of mind through rapid response and expert guidance. Technical expertise, support reliability, and compliance are core to this solution's long-term value proposition.
Specifications
Product Overview
Wireless Features
Wireless Support |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
Certifications | UL, CE, CSA, FCC CFR 47 Part 15 Class A |
RoHS Compliance | Yes |
WEEE Compliance | Yes |
MTBF of Chassis (ASR 9906) | Up to 2.66 million hours |
NEBS Level Support | Level 3 Compliant (ASR 9906) |
Advanced Security Features
Security Advisory Alerts | Included with subscription |
Device Vulnerability Reporting | Enabled through Smart Net Total Care |
Secure Login & Access Management | Role-based access via Cisco portal |
Audit Trail & Change Tracking | Provided via Cisco management tools |
Interfaces
Target Device Interfaces | Dependent on ASR 9906 (up to 60x10/100/1000 & modular interfaces) |
Compatible Chassis Interface | Fully compatible with ASR 9906 control and line card interfaces |
Physical & Environmental
Chassis Dimensions (ASR 9906) | 17.5 x 17.44 x 11.5 in (445 x 443 x 292 mm) |
Chassis Weight (ASR 9906) | 45 lbs (20.41 kg) - Chassis only |
Operating Temperature | 5°C to 40°C (41°F to 104°F) |
Storage Temperature | -40°C to 70°C (-40°F to 158°F) |
Operating Humidity | 5% to 85% (non-condensing) |
Maximum Altitude | Up to 10,000 ft (3,000m) |
Chassis Cooling (Target Device) | Front-to-back airflow with high-efficiency fans |
Cloud Management & Licensing
Management Platform | Cisco Smart Net Total Care Portal & Smart Services |
License Type | Support Contract Subscription |
Contract Term | Typically 12 months (term varies) |
Diagnostic Tools Access | Proactive diagnostics & alerts |
Inventory Collection & Analysis | Included via Cisco CSP collector |
Firmware & Software Updates | Included during contract duration |
RMA Tracking and Tools | Included with service |