Cisco SNTC-8X5XNBD for Catalyst 3850 48-Port Full PoE Switch

VENDOR: CISCO Mfg Part#: CON-SNT-WSC358PS
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Regular price $1,532.25
Regular price Sale price $1,532.25
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MSRP: $1,541.00
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  • 8x5 coverage with next business day hardware replacement
  • Technical support tailored for Cisco C3850 Series
  • Includes network services support
  • TAA-compliant for federal and government use
  • Service is sourced from the United States
  • Supports 48-port Full PoE Catalyst 3850 switches

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Key Benefits

Eye-Insights
  • Ensures minimized downtime with NBD hardware replacement for critical network infrastructure
  • Comprehensive coverage during standard business hours reduces support overhead
  • TAA compliance and U.S. origin support public sector and regulated deployments

Product Overview

The Cisco SNTC-8X5XNBD service contract, part number CON-SNT-WSC358PS, offers essential technical support for Cisco Catalyst 3850 Series Switches with 48 Full PoE ports. Designed for business uptime and fast recovery, it includes next business day replacement and 8x5 coverage. It’s TAA-compliant and made in the United States, targeting both standard enterprises and government-aligned operations. Tailored support for the C3850 series reduces operational risk and enhances network reliability.

Specifications

Product Overview

Type Cisco SMARTnet Total Care (SNTC) Service Contract
Form Factor Service contract for hardware
Supported Device Type Cisco Catalyst 3850 Series Switch - 48-Port Full PoE
Service Duration 1 Year

Cloud Management & Licensing

Management Interface Cisco Smart Net Total Care portal
Smart Licensing Support Yes (via Cisco Smart Account)
Included Cloud Features Access to Cisco Smart Assist portal, proactive diagnostics, inventory management

Eligibility & Activation

Eligible Hardware Cisco Catalyst 3850-48P series switches
Activation Timeframe Must be activated within 90 days of hardware purchase
Service Start Date Based on ship date of corresponding hardware device
Device Serial Number Required Yes, for registration

Manufacturer Details

Manufacturer Cisco Systems, Inc.
Manufacturer Part Number CON-SNT-WSC358PS
Service Name SMARTnet Total Care - 8x5xNBD
UPC

Service Details

Service & Support Type Network Services / Support
Coverage Hours 8x5 (8 Hours/Day, 5 Days/Week)
Response Time Next Business Day (NBD)
Service Included Technical support and hardware replacement
Features Support for Cisco Catalyst 3850 Series devices, hardware coverage, software support, registered access to support resources
Delivery Method Onsite Replacement Delivery
Replacement Type Advance Hardware Replacement (AHR)
Access to Cisco TAC Yes, via phone, web, or mobile app
Software Updates Included – OS and bug fixes
Support for Cisco IOS Software Yes

Compliance & Origin

TAA Compliance Yes
Country of Origin United States
Trade Agreement Act (TAA) Eligible Yes
RoHS Compliance Yes
Certifications Cisco Product Certification; ISO 9001 for service delivery

Benefits

Minimizes Downtime Yes – NBD replacement speeds recovery
Risk Reduction Yes – proactive diagnostics available
Support Cost Predictability Yes
Government Oriented Yes – compliant with Federal requirements