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Cisco SNTC-8X5XNBD ISR 1100 Dual GE SFP Router Pluggable

VENDOR: CISCO Mfg Part#: CON-SNT-C11218PL
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$198.73
$198.73
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MSRP: $199.86
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  • 8x5 technical support access with Next Business Day replacement
  • Designed for Cisco ISR 1100 8-port Dual GE SFP pluggable router
  • TAA compliant for federal and government applications
  • Country of origin: United States
  • Part of Cisco's Smart Net Total Care (SNTC) service suite

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Key Benefits

Eye-Insights
  • Provides rapid hardware replacement and expert support, reducing operational downtime.
  • TAA compliance ensures eligibility for government and regulated industry procurements.
  • Backed by Cisco’s established Smart Net Total Care program for reliability and continuity.

Product Overview

The Cisco SNTC-8X5XNBD support contract (CON-SNT-C11218PL) provides 8x5 expert support with Next Business Day (NBD) hardware replacement for ISR 1100 Series routers. Engineered for environments where downtime minimization is paramount, this service ensures rapid problem resolution and hardware continuity. TAA compliance makes it suitable for government and federal use, and its US origin supports domestic sourcing policies. Best suited for enterprise IT operations requiring robust Cisco support across distributed networks.

Specifications

Product Overview
Product Type Smart Net Total Care (SNTC) Support Contract
Service Level 8x5xNext Business Day (NBD) Hardware Replacement
Intended Device Cisco ISR 1100 Dual GE SFP Router (Pluggable)
Contract Duration 1 year
Form Factor Supported Pluggable Branch Router
Coverage Hours 8 hours/day, 5 days/week (business hours)
Repair Time Next Business Day Replacement
Onsite Support No - Advance Hardware Replacement

Wireless Features
Wireless Support No integrated wireless (router-dependent)

Compliance & Origin
Country of Origin UNITED STATES
TAA Compliant Yes
RoHS Compliance Yes
REACH Compliance Yes
WEEE Compliance Yes
ISO 9001 Certified Support Services Yes
Certifications FCC, UL, CE (Device Certification-dependent)

Advanced Security Features
Security Updates Coverage Included with OS software updates during contract period
Threat Intelligence Integration Yes - Through Cisco Talos (Device dependent)
End-of-Life Equipment Notifications Yes
Hardware Failure Notifications Yes – Proactive diagnostics

Interfaces
Supported Network Interface Types Gigabit Ethernet, SFP
Gigabit Ethernet Ports Supported 2
Data Transfer Rates Up to 1 Gbps per port

Physical & Environmental
Supported Device Dimensions ISR 1100: 1.75 x 12.6 x 9.9 in (44 x 320 x 251 mm)
Supported Device Weight 4.1 lbs (1.87 kg)
Operating Temperature Range 32°F to 104°F (0°C to 40°C)
Storage Temperature Range -40°F to 158°F (-40°C to 70°C)
Operating Humidity Range 10% to 85% (non-condensing)
Storage Humidity Range 5% to 95% (non-condensing)
Device Power Requirement 100 to 240 VAC, 50 to 60 Hz

Cloud Management & Licensing
Management Platform Compatibility Cisco Smart Net Total Care Portal
License Duration 1 year
Included Features Hardware replacement, OS software updates, TAC access, diagnostics
Update Access Operating system and software fixes and patches
Contract SKU CON-SNT-C11218PL
Reporting Tools Asset Management, Proactive Diagnostics (Smart Net Total Care)