Type | Cisco Smart Net Total Care (SNTC) Support Service |
Service Level | 8x5xNBD (Next Business Day) |
Service Description | Hardware replacement and software support for HyperFlex System HXAF240C |
Supported System | Cisco HyperFlex System HXAF240C with 2x6240R Servers and 6x64GB RAM Modules |
Form Factor of Covered Hardware | 2U Rack Servers |
Power Requirements | |
Weight |
CISCO SNTC-8X5XNBD SP for HXAF240C HyperFlex System



Key Benefits

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- Ideal support plan for HXAF240C HyperFlex systems with defined server/memory configuration
- TAA-compliant and sourced from the U.S., making it suitable for government contracts
- Offers reliable NBD support coverage while avoiding the cost of 24/7 service tiers
Product Overview
The CISCO SNTC-8X5XNBD SP support contract for the HXAF240C HyperFlex System with 2x6240R servers and 6x64GB memory modules provides Next Business Day (NBD) hardware replacement under 8x5 service scheduling. Certified TAA-compliant and originating from the United States, this service offer is suitable for government and public-sector deployments. With Cisco's Smart Net Total Care (SNTC) platform, customers also benefit from cloud-based management tools and streamlined support that minimizes system downtime.
Specifications
Product Overview
Wireless Features
Wi‑Fi Standards | |
Number of Antennas | |
Wireless Frequency Bands |
Compliance & Origin
Country of Origin | United States |
TAA Compliance | Yes |
RoHS Compliance | Yes |
Certifications | UL, CSA, CE Marking, FCC, ICES |
Advanced Security Features
Identity Services Integration | Available separately through Cisco Secure solutions (not included) |
Firmware Vulnerability Alerts | Yes, via SNTC portal |
Configuration Inspection | Yes, via automated tools in SNTC |
Security Advisories | Included as part of proactive support |
Threat Intelligence Feed Integration | No, must be purchased separately with Cisco Secure offerings |
Malware Protection | Not included, available with Cisco AMP or Secure Endpoint |
Content Filtering | Not applicable |
IPS/IDS Capabilities | No, but HyperFlex systems can integrate to Cisco Secure Firewall for this functionality |
Interfaces
Network Interface on Covered Device | 10/25/40/100 Gigabit Ethernet (depends on configuration of HXAF240C) |
Number of Network Ports | |
Data Transfer Rate | Up to 100 Gbps (device-dependent) |
Physical & Environmental
Device Dimensions Covered | Approx. 3.4 x 17.2 x 29.8 in (87 x 437 x 757 mm) |
Operating Temperature Range | 10°C to 35°C (50°F to 95°F) |
Storage Temperature Range | -40°C to 65°C (-40°F to 149°F) |
Operating Humidity | 10% – 90% (non-condensing) |
Storage Humidity | 5% – 93% (non-condensing) |
Cloud Management & Licensing
Support Platform | Cisco Smart Net Total Care (SNTC) |
Management Interface | Cisco Smart Net Total Care Portal |
Licensing Model | Per device/part number-based entitlement |
Included Tools | Cloud managed proactive support, device diagnostics, firmware alerts |
License Duration | Fixed, based on purchased term |
Contract Type | Service Contract for Hardware and Software Support |