| Type | Service and Technical Support Contract |
| Service Name | Cisco Smart Net Total Care (SNTC) |
| Compatible Product | Cisco Catalyst 9130AX Series |
| Service Model | SNTC-8X5XNBD |
| Service Duration | Annual (typically 1-year) |
| Availability | Business hours (8x5) |
| Response Time | Next Business Day (NBD) |
Cisco SNTC-8X5XNBD Support for Catalyst 9130AX Series
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$105.40
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- Service type: Network Services / Support
- Service coverage: 8x5 (business hours)
- Response time: Next Business Day
- Included support: Technical support
- Product compatibility: for Cisco Catalyst C9130AX Series
- Compliance: TAA compliant, country of origin: United States
Shipping & Returns
Shipping & Returns
All our products can be shipped anywhere in the Continental United States.
Key Benefits
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- Next-business-day response time reduces downtime and supports operational continuity.
- TAA compliance and U.S. origin make it suitable for government and regulated sectors.
- Tailored for the Catalyst C9130AX Series, ensuring streamlined, model-specific support.
Product Overview
The Cisco SNTC-8X5XNBD service contract delivers specialized technical support for the Catalyst 9130AX Series, offering 8x5 coverage with next-business-day response. This support is part of Cisco's Smart Net Total Care (SNTC) services and ensures minimal downtime and efficient issue resolution in wireless networks. The offering is TAA compliant and sourced from the United States, suitable for regulated industries and mission‑critical deployments. Specific product features beyond service timelines are not provided in the available information.
Specifications
Product Overview
Cloud Management & Licensing
| Smart Net Total Care Portal Access | Yes |
| Smart Capabilities | Inventory and contract management, alerting, reports |
| License Type | Service Contract, not a software license |
| License Term | Defined by duration of purchased support (e.g., 1-year) |
| Cloud Integration | Eligible for automated device reporting |
Compliance & Origin
| TAA Compliance | Yes |
| Country of Origin | United States |
| Regulatory Compliance | Meets U.S. Government procurement requirements |
| Service Level Agreement (SLA) | Yes |
| Contract Type | Subscription Support Agreement |
Compatibility
| Supported Devices | Cisco Catalyst 9130AX Series Access Points |
| Applicable Cisco SKUs | C9130AXI, C9130AXE and related models |
Service Inclusions
| Service & Support Type | Network Services / Support |
| Service Included | Technical support |
| Issue Diagnosis | Remote troubleshooting |
| Replacement Type | Advance Hardware Replacement |
| Replacement Delivery | Next Business Day Delivery |
| Hardware Replacement Coverage | Included |
| Software Support | Included |
| OS Updates | Access to software upgrades and updates |
| Online Resources | Cisco.com knowledge base and support tools |
| Technical Assistance Center (TAC) Access | Included |
| Multivendor Support | Not Included |
Physical & Environmental
| Service Delivery Method | Remote and Onsite (for hardware replacement) |
Advanced Security Features
| Security Advisory Access | Yes (via Cisco.com) |
| Vulnerability Support | Included under software support and alerts |
| Patch Guidance | Provided by TAC and online tools |
Contract & Procurement Details
| Manufacturer Part Number | CON-SNT-C9130AIS |
| Service Category | Network Maintenance/Support |
| Support Provider | Cisco Systems |
