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CISCO SNTC-8X5XNBD Support for UCS 64108 FI (CON-SNT-PFI64108)

VENDOR: CISCO Mfg Part#: CON-SNT-PFI64108
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$3,002.84
$3,002.84
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MSRP: $3,020.00
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  • Technical support service for UCS-SP-FI64108
  • Next business day replacement response
  • Coverage schedule: 8 hours/day, 5 days/week
  • TAA compliant for government contracts
  • Applies to UCS 64108 Fabric Interconnect
  • Made in the United States

Shipping & Returns

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Key Benefits

Eye-Insights
  • Provides timely next-business-day hardware replacement to reduce downtime.
  • Covers UCS-SP-FI64108, ensuring tailored and relevant support for Cisco UCS 64108 infrastructure.
  • TAA compliance ensures it meets federal procurement standards for public sector clients.

Product Overview

The CISCO SNTC-8X5XNBD (CON-SNT-PFI64108) is a technical support service tailored for the UCS 64108 Fabric Interconnect, offering next business day hardware replacement under an 8x5 coverage model. Designed for enterprise environments, it ensures stable performance and support during standard working hours. Being TAA compliant, it is suitable for federal deployments. Applicable to the UCS-SP-FI64108 system and available only as part of a bundle, it bolsters network reliability and lifecycle management.

Specifications

Product Overview
Product Type Technical Support Service
Service Model SNTC-8X5XNBD
Supported Device Cisco UCS 64108 Fabric Interconnect (UCS-SP-FI64108)
Service Duration Varies - Typically annual subscription
Bundled Product Requirement Yes (Not sold standalone)

Cloud Management & Licensing
Cloud Management Platform Cisco Smart Net Total Care
License Type Subscription-based
License Term Typically 1 year (varies)
Management Tools Online portal, API access, automated device diagnostics
Entitlement Access Software updates, firmware downloads, hardware replacement
Service Accessibility Web-based

Advanced Security Features
Infrastructure Support Security Secure remote diagnostics and access, encrypted update delivery
Threat Analytics Integration Available through Cisco support infrastructure

Interfaces
Remote Support Interface Cisco Smart Net Total Care Portal

Compliance & Origin
Country of Origin United States
TAA Compliant Yes
Supported Regions Global (Region restrictions may apply)
Service Availability During local business hours (8x5)
Regulatory Standards Met Federal acquisition compliant

Service Details
Service Level Agreement (SLA) Next Business Day Replacement
Hardware Replacement Option Yes
Technical Support Access Yes - Cisco TAC (Technical Assistance Center)
Incident Reporting Available via web or phone
RMA Support Yes, expedited shipping included
Software Update Access Yes
Knowledge Base Access Included
Proactive Diagnostics Available through Smart Net Total Care tools
Inventory and Contract Management Available via Smart Net portal
Automated Case Creation Yes
Smart Call Home Support Supported with compatible devices
Service Activation Post-purchase registration and contract activation