| Service Type | Technical Support and Maintenance |
| Form Factor | Service Contract (for UCS B200 M6 Blade Server) |
| Device Supported | Cisco UCS B200 M6 Blade Server |
| Service Category | Network Maintenance/Support |
| Contract Type | SNTC (Smart Net Total Care) |
| Service Scheduling | 8x5 (8 hours/day, 5 days/week) |
| Service Delivery Method | On-site |
| Response Time | Next Business Day (NBD) |
CISCO SNTC-8X5XNBDOS UCS B200 M6 Blade Support Contract
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Regular price
$534.94
Regular price
Sale price
$534.94
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MSRP: $538.00
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- Next Business Day on-site technical support
- 8x5 business hour coverage
- Designed for UCS B200 M6 Blade servers in the UCSB Series
- Service originates in the United States
- TAA compliant for government use
Shipping & Returns
Shipping & Returns
All our products can be shipped anywhere in the Continental United States.
Key Benefits
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- Ensures minimal downtime with next business day on-site support for critical UCS hardware.
- Meets TAA compliance standards, making it suitable for government and regulated sectors.
- Provides consistent technical coverage during business hours to maintain high operational uptime.
Product Overview
The CISCO SNTC-8X5XNBDOS support contract (part number CON-OS-UCSB2M6U) delivers robust technical assistance tailored for the UCS B200 M6 Blade within the UCSB Series. Featuring next business day on-site service during business hours (8x5), this contract helps reduce system downtime and enhances operational continuity. Coverage is designed to provide consistent and responsive support, critical for IT environments where system availability directly impacts performance.
This service falls under network services and support, with a focus on in-depth technical backing for Cisco's blade server hardware. It meets the rigorous standards of the Trade Agreements Act (TAA), making it suitable for both government and enterprise sector deployments. By selecting this plan, organizations can benefit from prompt issue resolution and extended hardware lifecycle, supporting both compliance and uptime goals. All services originate from the United States, ensuring adherence to domestic requirements.
Overall, this support package is a strategic choice for businesses leveraging Cisco UCS infrastructure that require reliable, responsive, and standardized maintenance to maintain service levels and operational efficiency.
Specifications
Product Overview
Cloud Management & Licensing
| Management Interface | Cisco Smart Net Total Care Portal |
| Proactive Diagnostics | Yes |
| License Model | Subscription-based |
| Software Updates Included | Yes |
| Firmware & OS Support | Yes (included in coverage) |
| Access to TAC (Technical Assistance Center) | Yes, 24/7 |
| Visibility into Product Lifecycle | Yes |
| Integration with Cisco Smart Services | Yes |
Compliance & Origin
| Country of Origin | United States |
| TAA Compliant | Yes |
| Trade Compliance Status | TAA Compliant |
| Government Eligible | Yes |
| Contract Manufacturer | Cisco Systems, Inc. |
Wireless Features
| Wireless Support |
Interfaces
| Remote Support Capabilities | Yes (Cisco TAC via phone, web, and email) |
| Hardware Replacement Delivery | Next Business Day |
Advanced Security Features
| Compliance Monitoring | Included as part of Smart Net Total Care |
| Secure Asset Tracking | Yes (via SNTC portal) |
| Encryption Support for Data in Transit | Yes, via secure web interfaces |
| Role-Based Access Control (RBAC) | Yes, supported through Cisco portal |
Physical & Environmental
| Service Availability Location | Customer Site (On-Site Field Engineer Visit) |
| Climate Impact | None (service-based) |
Other Technical Support Features
| OEM Maintenance | Provided by Cisco |
| Parts Replacement | Yes, with NBD delivery |
| Problem Escalation Support | Yes |
| Online Support Tools Access | Yes (Cisco support tools) |
| Documentation Access | Yes |
| EOL Notification | Included |
| Support for Hardware Failures | Yes |
| Customer Self-service Tools | Yes |
| Smart Capabilities | Yes (Smart Call Home, Inventory Management) |
