Type | Smart Net Total Care Maintenance Contract |
Supported Device Model | Cisco UCS C220 M5 SFF 10 Hard Drive |
Form Factor | Service Contract (Electronic Delivery) |
Service Category | Network Maintenance/Support |
CISCO SNTC-NCD UCS C220 M5 SFF 10 HD Maintenance Contract



Key Benefits

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- Smart Net Total Care service helps reduce downtime and streamline IT maintenance.
- TAA compliance makes it suitable for government and regulated industry deployments.
- Tailored for UCS C220 M5 server configurations, allowing for flexible hardware setups.
Product Overview
The CISCO SNTC-NCD UCS C220 M5 SFF 10 HD Maintenance Contract is a support agreement designed for organizations using the Cisco UCS C220 M5 SFF servers. This service specifically covers configurations without CPU, memory, hard drives, PCIe components, or power supply units, making it ideal for customized UCS server deployments where specific components may differ by installation. The contract provides essential Smart Net Total Care benefits, such as ongoing updates and monitoring tools that streamline IT operations and improve system visibility.
This support plan is compliant with Trade Agreements Act (TAA) requirements and originates from the United States, which is critical for public-sector deployments or businesses with strict procurement standards. Regular system diagnostics under Smart Net Total Care enable early identification of potential issues, thereby reducing system downtime and optimizing IT infrastructure performance. With the UCS C220 M5 being a high-performance server, this support plan is an essential component for extending its value by reducing potential outages and ensuring sustained operations even as configurations vary.
Although specific service levels, response times, or contract durations are not provided, the agreement ensures a critical touchpoint between server performance and vendor-backed support. Businesses looking to stabilize their operations while scaling their infrastructure will benefit from this comprehensive yet modular coverage.
Specifications
Product Overview
Device Compatibility
Supported Platforms | Cisco Unified Computing System (UCS) |
Supported Server Model | Cisco UCS C220 M5 SFF (Small Form Factor) |
Component Exclusion | Does not include CPU, memory, HDD, PCIe, or PSU |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
Compliance Standards | Trade Agreements Act (TAA) |
Interfaces
Management Interface Type | Web-based Cisco Smart Portal |
Coverage & Support Details
Coverage Includes | Cisco UCS C220 M5 SFF server without CPU, memory, drives, PCIe, or power supplies |
Service Features | Hardware replacement, operating system support, software updates |
Support Type | Smart Net Total Care (SNTC) |
Contract Type | Next Calendar Day (NCD) |
Delivery Method | Electronic |
Service Activation | Post Serial Number Registration |
Contract Duration | |
Service Availability | 24x7 monitoring tools access |
Tech Support Access | Cisco TAC access |
Advance Hardware Replacement | Yes |
Cloud Management & Licensing
Management Platform | Cisco Smart Net Total Care Portal |
Cloud Monitoring | Yes |
Software Updates Included | Yes |
Hardware Diagnostics | Yes |
Proactive Alerts | Yes |
License Activation | Requires Cisco Smart Account |
Management APIs | Yes (via Cisco SNTC infrastructure) |
Advanced Security Features
Support for Secure Communications | Yes (via encrypted access to Cisco portals) |
Security Patches | Included as part of software updates |
Physical & Environmental
Eligible Hardware | Physically installed Cisco UCS C220 M5 SFF servers |