| Type | Smart Net Total Care (SNTC) Support Service |
| Form Factor | Digital Software License / Support Service |
| Supported Devices | Cisco 7800 Series MPP Phones |
| RMA Included | No |
| Purpose | Facilitates conversion and support for Cisco MPP phones used in enterprise telephony |
| Service Type | Software Support (No Device Replacement) |
| Deployment Type | Cloud-enabled Lifecycle Management |
| Subscription Duration | 12 months |
CISCO SNTC-NO RMA for 7800 Series MPP Phones (CON-SW-LCPM2E7X)
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- Smart Net Total Care support without RMA for 7800 Series MPP phone conversions
- Manufactured in the United States
- TAA (Trade Agreements Act) compliant
- Ideal for software-driven telephony transitions
- Classified under network maintenance and support services
Shipping & Returns
Shipping & Returns
All our products can be shipped anywhere in the Continental United States.
Key Benefits
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- Provides compliance-friendly support with TAA certification and U.S.-based service origin
- Streamlines upgrade of Cisco 7800 Series MPP Phones to enterprise configurations without device returns
- Ideal for government and enterprise environments transitioning VoIP assets
Product Overview
The CISCO SNTC-NO RMA service, model CON-SW-LCPM2E7X, supports the conversion of 7800 Series MPP Phones for enterprise deployment. This Smart Net Total Care plan excludes RMA, ideal for software-focused transitions. Manufactured in the United States and TAA compliant, it meets procurement standards for regulated sectors. Designed for organizations upgrading their Cisco telephony infrastructure, this support service enhances operational readiness and compliance.
Specifications
Product Overview
Physical & Environmental
| Physical Media | None (cloud-managed license) |
Cloud Management & Licensing
| Management Interface | Cisco Smart Net Total Care Portal |
| Cloud Monitoring Support | Yes |
| Lifecycle Management Tools | Included via Cisco Smart Services |
| Automated Inventory Collection | Yes |
| License Delivery Method | Cloud-based Fulfillment |
| License Transferability | No |
| Software Download Access | Yes (limited to entitled software) |
| License Activation Method | Cisco Smart Licensing |
| Renewability | Yes – annual renewal |
| Partner Access Support | Yes – via Cisco Partner Portal |
| Platform Analytics Dashboard | Yes – with Smart Net Total Care Subscription |
Additional Technical Features
| Device Coverage Type | Software support only (no hardware replacement) |
| Eligible Product Family | 7800 Series MPP IP Phones |
| Compatible Licensing Model | Cisco Collaboration Flex Plan (MPP) |
| Support Scope | Software troubleshooting, updates, lifecycle support |
| Return Material Authorization (RMA) | Not included |
Interfaces
| Digital Delivery | Yes |
| Compatible Cisco Platform | Cisco Webex Calling / Enterprise Telephony |
Compliance & Origin
| Country of Origin | United States |
| TAA Compliant | Yes |
| RoHS Compliant | Yes |
| FCC Certification | Yes |
| ETL Listed | Yes |
| Environmental Compliance | Yes – Cisco Environmental Sustainability Program |
Advanced Security Features
| Vulnerability Alerts | Included |
| Security Advisory Notification | Included as part of Cisco services |
| Critical Software Updates | Yes – through Cisco.com with valid contract |
| Cybersecurity Threat Monitoring | Yes – Integrated with Cisco security feeds |
