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CISCO SOLN SUPP 24X7X4 48-Port 32Gbps Fibre Channel Support

VENDOR: CISCO Mfg Part#: CON-SSSNP-X1536K9
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$5,568.18
$5,568.18
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MSRP: $5,600.00
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  • 24x7x4 onsite support coverage for Fibre Channel switching environments
  • Supports 48-Port 32-Gbps Fibre Channel hardware
  • Complies with TAA (Trade Agreements Act) for federal use
  • Manufactured in the United States

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Key Benefits

Eye-Insights
  • Ensures business continuity with 4-hour response time for mission-critical network infrastructure
  • TAA compliance makes it suitable for federal and regulated sector deployments
  • Supports high-throughput 32-Gbps Fibre Channel environments with enterprise-grade service coverage

Product Overview

The CISCO SOLN SUPP 24X7X4 is a high-availability service plan tailored for enterprise environments utilizing 48-Port 32-Gbps Fibre Channel switches. This solution provides 24-hour, 7-days-a-week support with a 4-hour response window, reducing downtime risks and safeguarding high-performance network operations. The plan complies with TAA standards and is manufactured in the United States, supporting secure deployments in regulated sectors. It is ideal for organizations requiring enhanced service assurance and instant technical support to maintain operational continuity. Technical specifics beyond response terms are not available based on provided data.

Specifications

Product Overview
Product Type Technical Support Service
Service Name CISCO SOLN SUPP 24X7X4
Service Description 24x7 support with 4-hour onsite response
Target Device 48-Port 32Gbps Fibre Channel Switch
Intended Use High-availability enterprise network support
Service Level Premium
Response Time 4 Hours
Service Availability 24x7 (24 hours per day / 7 days per week)
Service Duration Annually renewable (term varies by agreement)

Compliance & Origin
Country of Origin United States
TAA Compliant Yes
Trade Compliance Compliant with US federal procurement regulations

Advanced Security Features
Security Patch Support Included with service subscription
Proactive Diagnostic Tools Available through Cisco support
Incident Resolution Assistance Yes, via Cisco TAC

Service Policy & Support Coverage
Hardware Replacement SLA 4 Hours Onsite
Telephone Support 24x7 access to Cisco TAC engineers
Online Tools Access Yes (My Cisco, Cisco Support Community, etc.)
Configuration Backup and Restore Guidance available from Cisco TAC
Escalation Management Yes, per Cisco escalation procedures
Service Renewal Options Annual or multi-year contracts available
Service SKU CON-SSSNP-X1536K9
Manufacturer Cisco

Interfaces
Supported Switch Interface Fibre Channel
Switch Port Speed 32 Gbps
Number of Ports on Target Device 48

Cloud Management & Licensing
Licensing Included Yes (Entitlement to TAC and RMA)
Cloud Support Integration Available if used with cloud-managed Cisco devices
Management Interface Cisco Technical Assistance Center (TAC)
Software Updates Access Included during support term
Product Replacement 4-hour advance hardware replacement (where available)
Smart Net Total Care Eligibility Yes (part of Smart Support)

Physical & Environmental
Target Device Form Factor Rack-mountable (for Fibre Channel switch)
Target Device Operating Temperature 32°F to 104°F (0°C to 40°C)
Target Device Storage Temperature -40°F to 158°F (-40°C to 70°C)
Target Device Operating Humidity 10% to 85% non-condensing
Target Device Storage Humidity 5% to 95% non-condensing