Product Type | Network Switch with Support Service |
Switch Model | Cisco Catalyst 1000 16-Port GE Full PoE |
Service Package | Cisco Solution Support 24x7x4 On-Site |
Service Type | Technical Support with 4-Hour On-Site Response |
Service Availability | 24 hours/day, 7 days/week |
Service Duration | 1 year |
Power Requirements | AC 100-240V (for switch hardware) |
Form Factor | Desktop or Rack-mountable (switch) |
Weight | 2.6 kg (5.73 lbs) (switch hardware) |
CISCO SOLN SUPP 24X7X4 Catalyst 1000 16-Port GE Full PoE Support


Key Benefits

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- Ensures rapid network recovery with 4-hour on-site technician dispatch.
- Ideal for secure or regulated deployments thanks to TAA compliance and U.S. manufacturing.
- Maximizes uptime for PoE-enabled environments relying on Catalyst 1000 series switches.
Product Overview
The Cisco SOLN SUPP 24X7X4 service delivers round-the-clock technical support for the Catalyst 1000 16-Port Gigabit Ethernet switch with Full PoE and 2x1G uplinks. Featuring a 4-hour on-site response SLA, this offering is designed to maintain continuous uptime and minimize network disruption. TAA compliance and U.S.-based manufacturing further support deployment in government or high-compliance business environments. Ideal for businesses seeking rapid issue resolution and lifecycle assurance from a trusted OEM support provider.
Specifications
Product Overview
Wireless Features
Wireless Support | Not Applicable |
Compliance & Origin
Country of Origin | UNITED STATES |
TAA Compliant | Yes |
Certifications | UL, CSA, CE, RoHS, FCC Part 15 Class A |
Regulatory Compliance | IEEE 802.3az |
Advanced Security Features
Security Management | Port Security, DHCP Snooping, Dynamic ARP Inspection |
Access Control | 802.1X Authentication |
MAC Address Filtering | Yes |
Storm Control | Supported |
DoS Protection | Yes |
Traffic Segmentation | VLAN Support (up to 256 VLANs) |
Interfaces
Total Ports | 16 x Gigabit Ethernet Ports |
PoE Ports | 16 x Full Power over Ethernet (802.3af/at) |
Uplink Ports | 2 x 1G SFP |
Port Speed | 10/100/1000 Mbps |
Switching Capacity | 36 Gbps |
Forwarding Rate | 26.78 Mpps |
Physical & Environmental
Dimensions | 279.4 x 44.45 x 170.18 mm (11 x 1.75 x 6.7 in) |
Operating Temperature | 0°C to 45°C (32°F to 113°F) |
Storage Temperature | -40°C to 70°C (-40°F to 158°F) |
Operating Humidity | 10% to 90% (non-condensing) |
Storage Humidity | 5% to 95% (non-condensing) |
Heat Dissipation | 136 BTU/hr (maximum) |
Cooling Mechanism | Fanless design |
Cloud Management & Licensing
Cloud Management | No cloud-based management; managed via GUI/CLI |
Management Interface | Web UI, Command-Line Interface (CLI), SNMP |
Licensing Model | No software license required (LAN Base) |
Included Support Services | Cisco Solution Support, 4-Hour On-Site SLA |