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CISCO SOLN SUPP 8X5X4 for ASR1002-HX Router

VENDOR: CISCO Mfg Part#: CON-SSSNE-ASR102HX
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$24,865.06
$24,865.06
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MSRP: $25,007.14
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  • 8x5x4 onsite support coverage for Cisco ASR1002-HX system
  • 4-hour replacement service for reduced hardware downtime
  • Supports systems with 4x10GE and 4x1GE network interfaces
  • Manufactured in the United States
  • TAA compliant for federal procurement standards

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Key Benefits

Eye-Insights
  • Ensures rapid recovery with 4-hour hardware replacement support.
  • Complies with TAA requirements, making it suitable for government contracts.
  • Optimized specifically for ASR1002-HX routers with mixed high-speed port configurations.

Product Overview

The CISCO SOLN SUPP 8X5X4 support contract is tailored for businesses relying on the ASR1002-HX router—a core piece of networking infrastructure that features a mix of 4x10 Gigabit Ethernet and 4x1 Gigabit Ethernet interfaces. This support service ensures responsive technical coverage 8 hours a day, 5 days a week, with 4-hour hardware replacement, making it ideal for enterprise environments that demand minimal disruption and maximum uptime.

Manufactured and supported in the United States, the service meets Trade Agreements Act (TAA) compliance requirements, which is a critical consideration for organizations involved in government or federally funded projects. Although detailed hardware specifics are not included, the service is clearly crafted to meet the robust demands of Cisco’s professional router installations.

This support plan complements the ASR1002-HX’s high-performance capabilities, ensuring that any issues critical to data throughput or connectivity are quickly resolved by Cisco’s support team.

Specifications

Product Overview
Product Type Hardware Support Service
Service Type Solution Support (SOLN SUPP) 8x5x4
Supported Device Cisco ASR1002-HX Router
Coverage Hours 8 hours/day, 5 days/week
Hardware Replacement Time 4-hour hardware replacement
Service Availability Business Hours (Mon–Fri)
Manufacturer Part Number CON-SSSNE-ASR102HX
Weight
Power Requirements

Wireless Features
Wireless Support No

Compliance & Origin
Country of Origin United States
TAA Compliant Yes
Trade Agreement Compliance Yes
Certifications ROHS, FCC Class A, UL Listed
Environmental Standards WEEE, Reach

Advanced Security Features
Threat Detection Support Yes (through ASR1002-HX router capabilities)
Firewall Support Through integrated router services
Next-gen Security Features Supported via Cisco network security software
Content Filtering Capabilities Available via external Cisco licenses
Malware Protection Support Yes (Cloud-delivered via Cisco Secure solutions)

Interfaces
Supported Interface Types 10 Gigabit Ethernet, 1 Gigabit Ethernet
10 Gigabit Ethernet Ports 4
1 Gigabit Ethernet Ports 4
Aggregate Throughput (Max) 100 Gbps
Data Transfer Mode Full Duplex
Redundancy Support Yes (hardware dependent)

Physical & Environmental
Form Factor Rack-mountable
Dimensions 1.72 x 17.3 x 18.75 in (4.37 x 43.94 x 47.63 cm)
Rack Units 1U
Operating Temperature 32°F to 104°F (0°C to 40°C)
Storage Temperature -40°F to 158°F (-40°C to 70°C)
Operating Humidity 5% to 85% (non-condensing)
Altitude (Operating) Up to 10,000 ft (3,000 m)

Cloud Management & Licensing
Management Interface Cisco Smart Net Total Care support portal
Cloud-based Monitoring Yes (via Cisco support portal)
License Model Subscription-based
Service Deliverables Technical support, hardware replacement, software updates