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CISCO SOLN SUPP 8X5XNBD Support for ONE Nexus 93180YC-EX

VENDOR: CISCO Mfg Part#: CON-SSSNT-C1N9K9UN
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$1,738.07
$1,738.07
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MSRP: $1,748.00
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  • 8x5 next-business-day hardware replacement coverage
  • Tailored for Cisco ONE Nexus 93180YC-EX bundles
  • TAA compliant for federal procurement compatibility
  • Manufactured in the United States
  • Support offering aligned with Cisco enterprise service frameworks

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Key Benefits

Eye-Insights
  • Ensures rapid recovery from hardware failures with next-business-day replacement during business hours.
  • Provides a TAA-compliant solution suitable for government and federally regulated environments.
  • Delivered by Cisco and aligned with Cisco ONE licensing, ensuring seamless compatibility with supported Nexus 93180YC-EX hardware.

Product Overview

The Cisco SOLN SUPP 8X5XNBD service package, part number CON-SSSNT-C1N9K9UN, offers next-business-day hardware replacement coverage for Cisco ONE Nexus 93180YC-EX bundles during standard business hours. Designed for enterprise environments, this support ensures fast hardware replacement to maintain network continuity and reduce downtime. It is TAA compliant and manufactured in the United States, making it suitable for government and regulated deployments. This service aligns with Cisco's enterprise service offerings for mission-critical infrastructure.

Specifications

Product Overview
Service Type Solution Support 8x5xNBD
Service Level Next Business Day (NBD)
Service Availability 8x5 (Business Hours)
Supported Product Cisco ONE Nexus 93180YC-EX
Manufacturer Part Number CON-SSSNT-C1N9K9UN
Form Factor Service/Support Contract

Cloud Management & Licensing
Management Access Cisco Solution Support Portal
License Type Subscription
License Duration 1 Year (typical, confirm per contract)
Cloud Support Features Proactive Diagnostics and Root-Cause Isolation Support
Included with Cisco ONE Yes

Physical & Environmental
Hardware Replacement Delivery Next-Business-Day Onsite Delivery
Coverage Area Regional/National (based on customer contract and location)

Service Inclusions
Hardware Replacement Yes, Next-Business-Day
Software Support Yes, for Cisco ONE software components
Technical Assistance Center (TAC) Access Unlimited during business hours
Software Bug Fixes and Patches Included
Root Cause Analysis Support Yes
Multi-vendor Case Management Yes, as part of Cisco Solution Support
Onboarding and Setup Assistance Included for supported solution
Knowledge Base Access Included
Self-Service Resources Online Portal, Knowledgebase, Case Management Tools
Hardware Compatibility Coverage Confirmed for Cisco ONE Nexus 93180YC-EX
Escalation Management Yes, for Severity 1 & 2 issues
Support for Software Upgrades Yes, where applicable
Eligibility for Contract Renewal Yes
Dedicated Support Team Coordination Yes, for supported solutions

Interfaces
Service Interface Method Cisco TAC (Technical Assistance Center)
Hardware Replacement Method Next-Business-Day Replacement

Advanced Security Features
Security Advisory Support Yes
Incident Detection and Escalation Tiered Cisco TAC Escalation Support
Threat Remediation Assistance Yes
Integration with Security Subscriptions Yes, coordinated with Cisco Security Products

Compliance & Origin
Country of Origin United States
TAA Compliant Yes
RoHS Compliance Yes
Certifications ISO 9001, ISO 27001 (as applicable to Cisco Support Services)
Trade Regulation Compliance Meets U.S. Federal Contracting Standards