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Cisco SOLN SUPP 8X5XNBD VG400 Service Support

VENDOR: CISCO Mfg Part#: CON-SSSNT-VG4002FO
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$323.75
$323.75
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MSRP: $325.60
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  • Next Business Day response time for hardware support
  • 8x5 service coverage for standard business hours
  • Technical support coverage for ICV Series devices
  • TAA compliant for regulated procurement environments
  • Made and supported in the United States
  • Designed specifically for Cisco VG400 Analog Voice Gateway

Shipping & Returns

All our products can be shipped anywhere in the Continental United States.

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Key Benefits

Eye-Insights
  • Ensures minimal downtime with Next Business Day technical response.
  • Complies with TAA regulations, ideal for government and federal contracts.
  • Optimized support for Cisco VG400 and ICV Series, ensuring compatibility and efficiency.

Product Overview

The Cisco SOLN SUPP 8X5XNBD support plan is a tailored service and support offering for the Cisco VG400 Analog Voice Gateway, designed to help businesses maintain robust and highly available network communications. With coverage provided five days a week, eight hours per day, this plan includes next business day response times for hardware issues, minimizing operational disruptions and maintaining productivity.

This support package includes comprehensive technical assistance and network services, giving IT teams direct access to Cisco’s expert assistance for diagnostics and remediation. The service is specifically engineered for the ICV Series, ensuring compatibility and quick resolution of version-specific issues. Moreover, the plan is TAA compliant, making it a suitable option for public sector and federally regulated environments.

Manufactured and supported in the United States, this service plan provides strategic value for organizations using the Cisco VG400, offering peace of mind with guaranteed response coverage. It's ideal for enterprises that require consistent uptime in voice systems across distributed branch environments, while also ensuring adherence to government procurement standards.

Specifications

Product Overview
Type Network Services / Support
Form Factor
Weight
Power Requirements

Cloud Management & Licensing
Cloud-Managed No
Management Interface
Included Licensing
Software Access Yes, via Cisco online support

Interfaces
Supported Platform Cisco VG400 Analog Voice Gateway
Hardware Platform ICV Series

Physical & Environmental
Supported Product Environment Enterprise Branch and Campus Voice Deployments

Service Details
Service Name Cisco SOLN SUPP 8X5XNBD VG400 Service Support
Service Included Technical support
Service Type Solution Support 8x5xNBD
Response Time Next Business Day
Hours of Coverage 8 hours per day, 5 days a week (8x5)
Service Coverage Period Standard Business Hours
Hardware Replacement Next Business Day
Remote Support Availability Yes
Diagnostic Support Yes
Firmware and Software Updates Included
Service Compatibility Cisco VG400 Analog Voice Gateway (ICV Series)
Subscription Duration 1 Year (assumed standard – verify for exact term)

Compliance & Origin
TAA Compliance Yes
Country of Origin United States
Certifications TAA Compliant
Support Model Cisco Smart Net Total Care Equivalent (Next Business Day)

Advanced Security Features
Security Support Yes, via Cisco Security TAC access
Patch and Vulnerability Guidance Included

Additional Features
Access to Cisco TAC Yes
Delivery Method Electronic or Phone-based Support
Local Language Support Based on region/local Cisco center
Contract Type Cisco Solution Support for Critical Infrastructure
Service Availability Business Hours, Excluding Holidays
Manufacturer Part Number CON-SSSNT-VG4002FO
UPC